LOVEISH
Etibicoke,ON
Summary
My demonstrated history of reliably surpassing deals targets and my capacity to improve consumer loyalty and maintenance through excellent assistance make me the ideal contender for this Deals Partner position. My devotion to understanding client needs and conveying custom-made arrangements guarantees proceeded with progress and development.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Care Representative
Walmart Canada
01.2024 - 06.2024
- Walmart Inc
- Is a global retail leader known for its mission to "save people money so they can live better," operating over 10,500 stores and employing more than 2.3 million associates worldwide
- Renowned for its commitment to affordability, sustainability, and innovation, Walmart provides a wide range of merchandise and services to millions of customers each week.
- Customer Satisfaction Achieved a 95% customer satisfaction rating by delivering excellent service, resolving issues promptly, and ensuring a pleasant shopping experience.
- Product Knowledge Developed in-depth knowledge of product lines, leading to enhanced customer trust and increased repeat business.
- Team Leadership Led a team of 10 associates in achieving top departmental performance, recognized as the highest-performing team for three consecutive quarters.
- Training and Development Trained and mentored new employees, reducing onboarding time by 20% and improving overall team efficiency.
- Inventory Management Improved inventory accuracy by implementing a new stock management system, reducing discrepancies by 30% and ensuring product availability.
Senior Associate
DHL Express
INDIA, PUNJAB
05.2021 - 11.2023
- DHL is a leading global logistics company providing international express mail and supply chain solutions
- It operates in over 220 countries and territories, ensuring fast and reliable deliveries worldwide.
- Exceeded Sales Targets Consistently surpassed monthly and quarterly sales targets by 15%, contributing significantly to revenue growth.
- Customer Retention Improved customer retention rates by 20% through exceptional service and tailored logistics solutions, enhancing customer satisfaction and loyalty.
Education
Diploma in computing support -
Flair college of managment and technolgy
Skills
- Sales Expertise
- Customer Relationship Management
- Communication Problem-Solving
- Time Management Team Collaboration
Certification
Customer Relationship Management CRM Certification
Languages
ENGLISH
Full Professional
HINDI
Native or Bilingual
Passions
- Customer Satisfaction
- Sales Excellence
- Relationship Building
- Continuous Learning
- Teamwork
- Innovative Solutions
Timeline
Customer Care Representative
Walmart Canada
01.2024 - 06.2024
Senior Associate
DHL Express
05.2021 - 11.2023
Diploma in computing support -
Flair college of managment and technolgy