Louvelle Sabolo

• Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
• Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
• Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.

• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.

• Trained new team members on procedures, customer service, and sales techniques.
• Prepared products following restaurant, health, and safety standards and procedures.
• Participated in ongoing training programs to continuously update knowledge of company policies and procedures.

Completed 2 years of study