Louvelle Sabolo
Saint John,Canada
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
6
6
years of professional experience
Work History
Customer Sales and Service Agent
Air Canada
11.2023 - 08.2024
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
- Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.
Restaurant Hostess
Seasmoke Restaurant
01.2022 - 08.2023
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Crew Member
McDonalds
06.2018 - 07.2021
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
Education
Bachelor of Engineering - Engineering
Dalhousie University
Halifax, NS04-2026
Skills
- Teamwork and Collaboration
- Customer Service
- Friendly, Positive Attitude
Languages
English
Full Professional
Timeline
Customer Sales and Service Agent
Air Canada
11.2023 - 08.2024
Restaurant Hostess
Seasmoke Restaurant
01.2022 - 08.2023
Crew Member
McDonalds
06.2018 - 07.2021
Bachelor of Engineering - Engineering
Dalhousie University
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