Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Lourdes Chabboul

Windsor

Summary

Empathetic Personal support worker with a sensitive and compassionate approach to cultivating a trusting, stimulating and varied lifestyle to residents. Offers enhanced care with a flexible learning approach for patients.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Hamoudis Shawarma
08.2022 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Completed all required task: cleaning, food preparation, organization and sanitizing all equipment, cashier.
  • Greeted customers in a timely fashion while quickly determining their needs.

Personal Support Worker

Assisted Living Facility
08.2020 - 04.2021
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • provided with daily needs such as medication, feeding, positioning.

Personal Support Worker

Extendicare
01.2019 - 05.2019
  • Monitored client vital signs, administered medication and tracked behaviors to keep the healthcare supervisor well-informed.
  • Assisted residents consumers activities of daily living including feeding, personal hygiene, toileting.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.


Education

Certificate - Personal Support Worker

St. Clair College of Applied Arts And Technology
Windsor, ON
02.2019

High School Diploma -

W.F. Herman Academy - Secondary
Windsor, ON
07.2016

Skills

  • Customer Support
  • Regulatory Compliance
  • Appointment Scheduling
  • Team Collaboration

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Certification

  • First Aid & CPR Level C

Timeline

Customer Service Associate

Hamoudis Shawarma
08.2022 - Current

Personal Support Worker

Assisted Living Facility
08.2020 - 04.2021

Personal Support Worker

Extendicare
01.2019 - 05.2019

Certificate - Personal Support Worker

St. Clair College of Applied Arts And Technology

High School Diploma -

W.F. Herman Academy - Secondary

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Lourdes Chabboul