Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Louise Sullivan

Sudbury

Summary

Dynamic leader with a proven track record enhancing team performance and employee engagement through effective leadership and staff development. Skilled in bilingual communication and complex problem-solving. Excels in time management and working independently.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Interim Manager

Canadian Blood Services
04.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Controlled costs to keep business operating within budget.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Team Lead/Plasma Nurse

Canadian Blood Services
03.2021 - 04.2024
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Timekeeping for multiple centres accross the country.

Information Nurse

Canadian Blood Services
02.2011 - 03.2021
  • Provided support to donor eligibility inquiries and donor criteria escalations over the telephone.
  • Maintain donor and blood safety and perform retrievals when deemed necessary.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.

Registered Nurse

HSN
05.1995 - 02.2011
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

Education

Nursing

Cambrian College
Greater Sudbury, ON
05-1995

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Bilingual verbal and written communication
  • Staff training and development
  • Staff management
  • Task delegation
  • Shift scheduling
  • Performance management

Languages

English
Native or Bilingual
French
Native or Bilingual

Certification

  • Leading with head and heart issued 2024
  • CPR issued in 2023

Timeline

Interim Manager

Canadian Blood Services
04.2024 - Current

Team Lead/Plasma Nurse

Canadian Blood Services
03.2021 - 04.2024

Information Nurse

Canadian Blood Services
02.2011 - 03.2021

Registered Nurse

HSN
05.1995 - 02.2011
  • Leading with head and heart issued 2024
  • CPR issued in 2023

Nursing

Cambrian College
Louise Sullivan