Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
VOLUNTEERING
References
Timeline
Generic

LOUIS NGUYEN

SCARBOROUGH,ON

Summary

Dedicated and detail-oriented professional with a strong work ethic. Thrives on challenges and excels both individually and as part of a team. Experienced in leading teams and fostering a collaborative environment. Highly observant and adaptable, ensuring success in any situation.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Special Constable

Toronto Community Housing
Toronto, Ontario
01.2023 - Current
  • Community Safety Unit - CSU
  • Maintained patrol duties in assigned areas to ensure public safety and order.
  • Maintained a strong adherence to municipal and provincial laws, including familiarity with the Criminal Code of Canada.
  • Adhered to and enforced laws, regulations, and ordinances as per current legislation.
  • Conducted surveillance and inquiries into individuals exhibiting suspicious behavior or engaging in unusual activities.
  • Established and maintained positive connections with the local community through consistent involvement in engagement activities.

PT/Casual Security Guard/Team Leader

City of Toronto - Exhibition Place
Toronto, ON
01.2023 - Current
  • Trained new security personnel on company policies and procedures.
  • Monitored entire facility using CCTV while simultaneously performing dispatch duties.
  • Provided security team leadership and contributed to on-call duties.

Security Team Lead

City of Toronto - Exhibition Place
Toronto, Ontario
01.2022 - 01.2023
  • Trained new security personnel on company policies and procedures.
  • Maintained a safe environment by conducting regular patrols and closely monitoring surveillance cameras.
  • Performed consistent security patrols, promptly identifying and resolving potential threats.

Security Field Supervisor

Logixx Security
Toronto, Ontario
06.2022 - 06.2022
  • Logixx Security took over the City of Toronto contract from Allied Universal, and transitioned to a new company.
  • Train new employees on proper security protocols, including access control systems, and CCTV monitoring.
  • Ensured the safety of premises by monitoring alarm systems, cameras, locks, gates, doors, windows, and other physical barriers.

Level 3 Security Supervisor & Mobile Lead

G4S/Allied Universal
Toronto, Ontario
08.2020 - 06.2022
  • Allied Universal acquired G4S as part of organizational development.
  • Maintained a strong presence through regular security patrols, effectively deterring potential security threats.
  • Provided regular updates on security concerns to management, improving overall communication.
  • Oversaw the maintenance and operational readiness of all security equipment.

Mobile Patrol Supervisor

ASP Security Services
Toronto, Ontario
12.2020 - 08.2021
  • Oversaw the daily activities and performance of assigned staff.
  • Enforced security policies and procedures to protect property, personnel, and visitors.
  • Conducted routine inspections of team vehicles and patrol equipment.
  • Handled customer complaints surrounding service problems and employee misconduct.
  • Acted as a bridge for resolving conflicts and disputes between management and staff.

Security Guard & Dispatcher

Paragon Security
Toronto, Ontario
09.2019 - 12.2020
  • Conducted daily security patrols to ensure the safety and protection of assigned areas.
  • Enforced safety regulations and monitored access control points.
  • Responded to alarms, emergencies, and disturbances.
  • Safely guided employees to and from the premises, outside of regular working hours.
  • Closely observed important locations through multiple CCTV cameras.

Mobile Patrol

Gardaworld
Toronto, Ontario
04.2019 - 08.2019
  • Patrolled the perimeter of the property to observe and identify potential security risks and undesirable conditions.
  • Monitored the facility grounds on a regular basis.
  • Used a combination of foot patrol and vehicle patrol methods to regularly monitor the grounds and promptly address any security concerns.

Assembly Line Production Worker

Multimatic Inc.
Vaughan, Ontario
06.2016 - 08.2018
  • Ensured products met company standards through comprehensive quality inspections.
  • Assembled components in accordance with established procedures and safety protocols.
  • Kept tools, equipment, and workspaces clean throughout shifts.
  • Identified defective parts or items during inspections, and initiated necessary rework.
  • Contributed to the training and orientation of newly hired staff regarding assembly line processes and procedures.

Distribution Associate

FoodShare Toronto
Toronto, Ontario
04.2016 - 06.2016
  • Maintained efficient inventory control by accurately recording and inspecting incoming shipments of materials and supplies.
  • Categorized and allocated merchandise efficiently to assigned warehouse areas.
  • Managed customer orders by selecting appropriate inventory items for shipment.
  • Loaded and transported palletized merchandise for customer distribution.

Education

Advanced Diploma - Architectural Technology

George Brown College
Toronto, ON
04-2019

Advanced Diploma - Interior Design Technology

George Brown College
Toronto, ON
04-2017

High School Diploma -

Sir Wilfrid Laurier Collegiate Institute
Scarborough, ON
06-2014

Skills

  • Integrity and honesty
  • De-escalation techniques
  • Efficient in time management
  • Fluent in English and Vietnamese
  • Ability to be a team leader and a team player
  • Ability to work in a fast-paced environment

Languages

English
Native/ Bilingual
Vietnamese
Native/ Bilingual

Certification

  • NVCI/CPI- Nonviolent Crisis Intervention Trained
  • Standard First Aid And CPR Level C And Emergency First Aid
  • Use Of Force/ handcuffing / Expandable Baton / De-escalation Tactics
  • Mental Health Awareness/response Trained
  • Opioid Overdose Prevention & Naloxone Response
  • Worker Health And Safety Awareness - OHSA Certificate
  • The Ontario Human Rights Commission - OHRC Certificate
  • Additional Certifications can be provided upon request

Accomplishments

  • Certificate - Basic Special Constable Training Program
  • OACP Certificate

VOLUNTEERING

  • Community Engagement - Toronto Community Housing, Community Events/United Way

- Assisted in organizing large communal events

- Provided assistance, and information in regards to organization

- Provided support and outreach for vulnerable tenants 

- Participated in event activities with tenant's and youths

  • General Laborer/Organizer - FoodShare Toronto

- Assisted in organizing shipment fulfillment charts

- Provided additional assistance in packaging orders and requests

- Provided excellent customer service

  • Church Usher - St. Rose of Lima

- Greet and Seated guests

- Distribute bulletins and service programs

- Handle any concerns and issues provided by visitors and staff

References

References available upon request.

Timeline

Special Constable

Toronto Community Housing
01.2023 - Current

PT/Casual Security Guard/Team Leader

City of Toronto - Exhibition Place
01.2023 - Current

Security Field Supervisor

Logixx Security
06.2022 - 06.2022

Security Team Lead

City of Toronto - Exhibition Place
01.2022 - 01.2023

Mobile Patrol Supervisor

ASP Security Services
12.2020 - 08.2021

Level 3 Security Supervisor & Mobile Lead

G4S/Allied Universal
08.2020 - 06.2022

Security Guard & Dispatcher

Paragon Security
09.2019 - 12.2020

Mobile Patrol

Gardaworld
04.2019 - 08.2019

Assembly Line Production Worker

Multimatic Inc.
06.2016 - 08.2018

Distribution Associate

FoodShare Toronto
04.2016 - 06.2016

Advanced Diploma - Architectural Technology

George Brown College

Advanced Diploma - Interior Design Technology

George Brown College

High School Diploma -

Sir Wilfrid Laurier Collegiate Institute

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