Summary

Overview

Work History

Education

Skills

Timeline

Lindsey Wowk

Niagara-on-the-Lake,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet overall goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks simultaneously while maintaining a high level of customer satisfaction.

Overview

16

16

years of professional experience

Work History

Special Constable

Niagara Regional Police Service

01.2008 - Current

Increased efficiency in handling incidents by maintaining detailed records and documentation of all activities.
Handled public inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to members of the public and clients, handled concerns quickly and escalated major issues to supervisor.
Resolved client complaints with empathy, resulting in increased loyalty and repeat business.
Answered constant flow of members of the public calls with minimal wait times.
Offered advice and assistance to clients, paying attention to special needs or wants.
Participated in team meetings and training sessions to stay informed about policy updates and changes.
Maintained detailed records of client interactions, ensuring proper follow-up and resolution of issues.

Education

Diploma - Law Enforcement

Niagara College

Welland, ON

09.2007

Skills

Integrity and Honesty
Computer software and typing skills

Customer service
Detailed report writing

Timeline

Special Constable

Niagara Regional Police Service

01.2008 - Current

Diploma - Law Enforcement

Niagara College