Louis Chen
Toronto,ON
Summary
Dedicated Data Analyst with a robust background in data warehousing, process validation, and business needs analysis. Passionate about leveraging Big Data to drive actionable insights and business decisions. Skilled in using advanced analytical tools and techniques, with a strong focus on problem-solving and efficiency improvement.
Overview
5
5
years of professional experience
Work History
AIR LOGISTICS OPERATIONAL SPECIALIST
Kuehne+Nagel
Missanabie, ON
12.2020 - Current
- Enhanced operational efficiency through data-driven process improvements.
- Performed comprehensive data audits, leading to strategic business improvements.
- Applied SQL and Excel for logistics data analysis, achieving more accurate budgeting and cost optimization.
- Developed data visualizations in Tableau to effectively communicate marketing and operational insights.
- Revised standard operating procedures to reflect current practices.
- Monitored marketing and advertising campaigns to verify maximum efficiency and cost savings to budget.
- Implemented strategies to take advantage of new opportunities.
BUSINESS DEVELOPMENT SPECIALIST
Hungry Panda LTD
Richmond, BC
04.2020 - 11.2020
- Utilized data analytics for market research and business opportunity identification.
- Conducted statistical analysis, providing insights for marketing and business development initiatives.
- Maintained and optimized database systems for improved data integrity and utilization
BROKERAGE ADMINISTRATION ASSISTANT
UPS
Richmond, BC
01.2019 - 03.2020
- Validated incoming data against quality standards to eliminate irrelevant or unusable information
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Improved data validation processes, ensuring accuracy in business intelligence.
- Created custom reports and data models to support decision-making and operational improvements.
Education
Master of Management Analytics -
Queen's University
12.2024
Data Analytics Certificate -
Google
04.2023
Applied Database Admin And Design Certificate -
British Columbia Institute of Technology
06.2020
Bachelor of Science - Mathematics
Thompson Rivers University
12.2018
Dangerous Goods Regulations (DGR) Category 6 -
CIFFA
Skills
- Data Analysis and Visualization
- Proficiency in SQL, Excel, Python and Tableau
- Analytical Problem-Solving
- Data Warehousing and Management
- Project Coordination and Management
- Communication and Team Collaboration
Timeline
AIR LOGISTICS OPERATIONAL SPECIALIST
Kuehne+Nagel
12.2020 - Current
BUSINESS DEVELOPMENT SPECIALIST
Hungry Panda LTD
04.2020 - 11.2020
BROKERAGE ADMINISTRATION ASSISTANT
UPS
01.2019 - 03.2020
Master of Management Analytics -
Queen's University
Data Analytics Certificate -
Google
Applied Database Admin And Design Certificate -
British Columbia Institute of Technology
Bachelor of Science - Mathematics
Thompson Rivers University
Dangerous Goods Regulations (DGR) Category 6 -
CIFFA
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