Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lorissa Dahlia

Etobicoke,ON

Summary

Dedicated to providing memorable experiences to build strong customer interactions . Consistently helps new employees understand customer desires and take advantage of strategies that build satisfaction and earn repeat business.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Salad Bar/ Grocery Clerk/ Meat Clerk/HMR Clerk

Loblaws Companies Limited
03.2020 - Current
  • Cross-Trained in multiple departments
  • Ensuring accurate product scanning
  • Executing company-directed promotions and programs
  • Maintaining product displays
  • Followed safety protocols in handling of equipment and food.
  • Greeted customers with friendliness and professionalism.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Complied with safety standards while handling food and machine equipment.
  • Fulfilled written and verbal orders provided by customers
  • Established rapport with customers by providing friendly and attentive service.
  • Monitored food supplies as well as assisted with restocking and rotation when needed.

Barista (Loblaws Location)

Starbucks
04.2022 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Ensured and maintained customer connection throughout each interaction
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Used POS system to accurately enter orders and process payments.

Home Tutoring Tutor

Hand in Hand Tutoring
03.2022 - Current
  • Provided one-on-one assistance to elementary and middle school students
  • Worked on improving students skills in language, science, math, and other subjects areas.
  • Prepared lessons
  • Assessed and corrected homework
  • Providing ongoing communication to parents in regards to their child's progress
  • Met with students both virtually and or in person to clarify and review concepts taught in class and solve specific problems.

Science Instructor

Mad Science of Toronto
04.2019 - 11.2022
  • Lead students through inquiry-based science lessons
  • Engaged in hands-on activities
  • Follow lesson plans that are provided for each program
  • Ran lunch, after school and summer camp programs
  • Produced engaging lesson plans and activities to help students master learning objectives.
  • Developed and implemented variety of instructional strategies to meet diverse needs of students.

Emergency Supply

St.Nicholas Catholic Elementary School
05.2022 - 06.2023
  • Took on an LTO position covering a SERT class
  • Tested students' comprehension of language through , tests, and comprehension activities.
  • Prepared and graded subject tests for students.
  • Met with parents and guardians to discuss students' progress and areas requiring improvement.
  • Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
  • Remained calm and patient in student interactions to support individual growth and development.
  • Met with administrators and department team members to work on curriculum planning and assessment methods.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.

Education

Bachelor Of Education - Primary/ Junior

Lakehead University
Orillia
06.2023

Bachelor's Degree - Women Studies

TRENT UNIVERSITY
Peterborough, ON
05.2020

ST. MARY'S CATHOLIC ACADEMY
Toronto, ON
06.2016

Skills

  • Excellent interpersonal communication
  • Able to manage time and prioritize tasks
  • Organizational abilities
  • Punctual
  • Team Cooperation
  • Active Listening and Communication
  • Quick learner

Certification

Certified in CPR and First Aid

Timeline

Emergency Supply

St.Nicholas Catholic Elementary School
05.2022 - 06.2023

Barista (Loblaws Location)

Starbucks
04.2022 - Current

Home Tutoring Tutor

Hand in Hand Tutoring
03.2022 - Current

Salad Bar/ Grocery Clerk/ Meat Clerk/HMR Clerk

Loblaws Companies Limited
03.2020 - Current

Science Instructor

Mad Science of Toronto
04.2019 - 11.2022

Bachelor Of Education - Primary/ Junior

Lakehead University

Bachelor's Degree - Women Studies

TRENT UNIVERSITY

ST. MARY'S CATHOLIC ACADEMY

Similar Profiles

CREATE PROFILE
Lorissa Dahlia