Lori Newman
Redding
Summary
Results-driven Department Manager with expertise in inventory management, employee training, and customer service. Led initiatives to enhance sales performance and implement effective merchandising strategies. Focused on coaching staff and optimizing operations to drive team success and improve service delivery.
Overview
25
25
years of professional experience
Work History
Department Manager/New Hire Ambassador
Holiday Market/Northstate Grocery INC
Redding
10.2000 - 02.2026
- Managed daily operations of floral department and front end during high-volume periods.
- Managed daily operations, ensuring efficient workflow and productivity.
- Coached and trained new staff, guiding them on department policies and procedures to ensure consistent service delivery.
- Welcomed new employees and implemented training programs on customer service standards to enhance team readiness.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained new staff on store policies and customer interaction techniques.
- Supervised inventory control processes and ensured product availability.
- Coordinated with vendors to maintain optimal stock levels and product quality.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Maintained department alignment with sales and profit objectives by managing waste reduction and identifying revenue opportunities.
- Monitored daily sales figures to track trends in customer buying behavior.
- Utilized excellent math skills to maintain accurate inventory levels.
- Created attractive visual displays for new products and current promotions.
Education
Associate of Arts - Liberal Studies
Shasta College
Redding, CA05-1976
Some College (No Degree) - Liberal Studies
Chico State University
Chico, CASkills
- Inventory management and visual merchandising
- Customer service
- Employee training and development
- Inventory management
Timeline
Department Manager/New Hire Ambassador
Holiday Market/Northstate Grocery INC
10.2000 - 02.2026
Associate of Arts - Liberal Studies
Shasta College
Some College (No Degree) - Liberal Studies
Chico State University