Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lorena Santillan

Victorville

Summary

To inspire youth, young adults, and families to wholeheartedly deepen their faith and discipleship with Christ through the transformative gifts of sacrament preparation, Sacred Scripture, and Sacred Tradition. Successfully facilitated community engagement with diverse ministries and conflict resolution, fostering inclusive environments for individuals with diverse needs.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Communication Service for the Deaf
Remote
01.2025 - Current
  • Experience with telecommunications equipment, assessing diverse needs for individuals with hearing, vision, cognitive, and speech challenges.
  • Consistently document accurate notes on all customer interactions, in accordance with policies and standards.
  • Work closely with Field Advisors to request and schedule field visits, as appropriate.

Youth Ministry Coordinator

Holy Innocents Catholic Church
Victorville
10.2023 - Current
  • Facilitate spiritual growth for children, adolescents, and young adults to enhance their understanding of faith through the principles of Biblical and Church teachings.
  • Recruited, trained, and supervised volunteers in alignment with diocesan safe environment policies to inspire youth in nurturing their relationship with God, the Church, and the community.
  • Engaged youth and young adults by researching and applying best practices that embody the Church's core beliefs.
  • Increased parental involvement by regularly communicating updates on ministry activities, and inviting them to participate in special events.

Catechist

Holy Innocents Catholic Church
Victorville
08.2017 - 11.2024
  • Prepared weekly material to inspire spiritual growth for First Communion and Confirmation students preparation as they embark on their sacred journey reaching over 15 students in each classroom.
  • Collaborated with Director of Religious Education and Sacrament preparation coordinators to ensure uplifting retreats, rehearsals, First Holy Communion Mass, and Confirmation Mass for students and parents.

Education

High School Diploma -

Barstow High School
Barstow, CA
06-2002

Skills

  • Bilingual proficiency
  • Public speaking
  • Cultural sensitivity
  • Community engagement
  • Physical agility
  • Active listening
  • Microsoft Office Suite
  • Social media management

Certification

  • Advanced Youth Ministry Specialization University of Dayton 08/2025
  • Advanced Theological Studies Ministry Formation Institute Diocese of San Bernardino 06/2024
  • Basic Youth Ministry Specialization First Things in Youth Ministry 05/2024
  • Parish Minister Formation Program Ministry Formation Institute Diocese of San Bernardino 10/2020

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Customer Service Representative

Communication Service for the Deaf
01.2025 - Current

Youth Ministry Coordinator

Holy Innocents Catholic Church
10.2023 - Current

Catechist

Holy Innocents Catholic Church
08.2017 - 11.2024

High School Diploma -

Barstow High School

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Lorena Santillan