Summary
Overview
Work History
Education
Skills
References
Timeline
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Lorena De La Vega

Surrey,BC

Summary

Collaborative leader and problem-solver with dedication to partnering with coworkers to build and maintain relationships with over 5 years in the work environment and customer service. Detail-oriented Business student with knowledge of accounting, marketing and computer skills.

Overview

12
12
years of professional experience

Work History

Receptionist

Hazelmere Golf and Tennis Club
09.2022 - Current
  • Front desk for the tennis club, organizing and managing scheduled court times as well as daily customer service in person and through phone calls. Managed over 100 customer calls per day.
  • Located in White Rock.

Associate

Cat Paws Inn
06.2023 - 11.2023
  • Taking care of over thirty-two different cats weekly by maintaining their health and safety as well as the top priority being maintenance for every single individual room; customer service was required as well as daily tasks and responsibilities.

Assistant Manager

Love First Learning
03.2022 - 06.2022
  • Guided wellness education day care for children aged four through twelve, assistant manager and team leader which involved teaching, planning and supporting the children during summer as well as responsibilities with farm animals.
  • Located in Langley.

Retail Sales Associate

Winners TJX
09.2020 - 08.2022
  • Learning in different department positions such as jewelry, fitting rooms, cashier, maintenance, warehouse, stock and floor organizer.
  • Helped responsibly in customer service to find solutions to customers’ problems from all ages.
  • Located in South Surrey.

Sales Associate

Bosley’s by Pet Valu
08.2018 - 06.2020
  • Sales associate for live animals and related products at two different store locations.
  • Responsibilities included customer service, in person and on the phone, cash register, delivery days, stock counts, maintenance, pet adoptions, and grooming of animals.
  • Online two-month completed pet training program with certificate.
  • Located in Surrey.

Pet Sitter

Pet Sitting
01.2018 - 03.2018
  • Taking care of many animals from different people and locations such as dogs, cats and birds as the owners worked or were not home
  • Located in White rock and Langley city

Babysitter

Special Needs Children
11.2017 - 01.2018
  • Taking care and entertaining two eight-year-old special needs boy and girl from different families by helping them with school, understanding them by being patience and adapting to his/her lifestyle.
  • Located in White rock.

Background Actor

BCF Agency
10.2017 - 12.2017
  • Managed time to arrive on set when required to not delay rehearsals and shows. Traveled to set locations to complete onsite filming.

Missionary

Misiones X La Paz
01.2012 - 01.2015
  • Team leader for Missionary group in Mexico, visiting and interacting with underdeveloped communities.
  • Responsibilities included planning, leading, teaching, and organizing community activities for all ages; as well as conducting discussions, group work, maintenance, and safety for teams and children of the community's well-being by adapting to situations within or outside of the group.

Education

General Business Diploma - Business

Douglas College
New Westminster, BC
08.2023

High School Diploma -

HCOS/Semiahmoo Secondary
Surrey, BC
05.2019

Skills

  • Bilingual in English and Spanish
  • Motivated
  • Writer
  • Teamwork
  • Coordinated
  • Organized
  • Creative
  • Problem-solver
  • Extrovert
  • Traveling
  • Critical Thinker
  • Responsible

References

Jaana Parsons- Winners TJX: 604-441-3591/ jaana.parsons@gmail.com

Rhonda Cizmok- Love First Learning: 604-345-4871/ rcizmok@gmail.com

Kris Gordon- Hazelmere Golf and Tennis Club: 604-910-7844/ kgordon@hazelmere.com

Timeline

Associate

Cat Paws Inn
06.2023 - 11.2023

Receptionist

Hazelmere Golf and Tennis Club
09.2022 - Current

Assistant Manager

Love First Learning
03.2022 - 06.2022

Retail Sales Associate

Winners TJX
09.2020 - 08.2022

Sales Associate

Bosley’s by Pet Valu
08.2018 - 06.2020

Pet Sitter

Pet Sitting
01.2018 - 03.2018

Babysitter

Special Needs Children
11.2017 - 01.2018

Background Actor

BCF Agency
10.2017 - 12.2017

Missionary

Misiones X La Paz
01.2012 - 01.2015

General Business Diploma - Business

Douglas College

High School Diploma -

HCOS/Semiahmoo Secondary

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Lorena De La Vega