Lonimi Amao
Lululemon Athletica
Saint John,NB
1
Certification
3
years of professional experience
Empathetic Care Worker with a sensitive and compassionate approach to cultivating a trusting, stimulating, and varied lifestyle for residents. Offers enhanced care with a flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Work History
Guest Experience Educator
5 Months- Delivered personalized service, enhancing customer satisfaction in a clean and organized environment.
- Collaborated with team members to ensure smooth daily operations.
- Coordinated with team members to streamline daily operations and improve overall efficiency.
- Followed company standards for safety, cleanliness, and organization.
- Partnered with team members to achieve daily sales goals and support store performance targets.
Youth Care and Support Worker
11 Months- Supported youth through daily routines, personal care, meals, activities, and other needs while respecting their dignity and independence.
- Assisted youth with daily routines, personal care, meals, and activities, ensuring respect for dignity and fostering independence.
- Built trusting relationships with youth by providing consistent support, encouragement, and a safe space to express themselves.
- Provided emotional and behavioural support by listening to concerns, offering reassurance, and helping youth work through challenging situations.
- Facilitated youth participation in recreational, educational, and social activities, enhancing confidence and promoting positive development.
- Coordinated communication with staff, families, and professionals regarding youth needs and progress, addressing concerns for tailored support.
Personal Support Worker
5 Months- Provided personal care assistance to residents, including bathing, grooming, dressing, toileting, and oral hygiene while maintaining dignity and respect.
- Supported residents during mealtimes by preparing meal trays, assisting with feeding, and ensuring adequate food and fluid intake for individual health needs.
- Monitored and reported changes in residents' physical, emotional, and cognitive conditions to nursing staff to facilitate timely interventions.
- Assisted residents with daily living activities, ensuring adherence to individualized care plans and promoting residents' independence and comfort.
- Performed routine housekeeping duties, including changing bed linens, laundering residents' clothing, and maintaining clean living spaces..
Customer Service Coordinator / Sales Representative
1 Year- Delivered personalized customer service to enhance guest experience in food service environment.
- Ensured cleanliness and sanitation of food preparation and service areas to uphold health standards.
- Supported team members to ensure efficient and timely service.
- Followed food safety guidelines and ensured proper handling of items.
- Collaborated with team members to facilitate efficient and timely service delivery.
Education
Diploma - Marketing
- Graduation with Distinction, 2026
- President Award of Excellence, 2024 from Holland College
High School Diploma
- Honour Roll, 2024
Skills
Compassionate Client Care
Youth Support & Mentoring
Cleaning & Sanitation
Emotional Support & Encouragement
Active Listening
Safety Awareness
Scheduling and planning
Meal Preparation & Handling
Organization
Verbal and written communication skills
Attention to Detail
Active Listening & Guidance
Relationship Building & Trust
Conflict resolution
Certification
- First Aid CPR/AED Level C Certification:
- Customer Service Training Certificate
- Microsoft Office Specialist (MOS)
- Adobe Certified Associate
Timeline
Guest Experience Educator
Lululemon Athletica
09.2025 - 02.2026Read More
Youth Care and Support Worker
Private Employer
01.2025 - 12.2025Read More
Personal Support Worker
Shepards Haven
08.2024 - 01.2025Read More
Customer Service Coordinator / Sales Representative
The Culture Kitchen
08.2023 - 08.2024Read More
Valley Christain Academy
High School Diploma
Read More
Holland College
Diploma from Marketing
Read More