Lombardo Flores
Watsonville
Summary
Resourceful and adaptable professional experienced in managing diverse job requirements while aligning with company goals. A proactive approach to enhancing warehouse operations and personal contributions consistently drives team success in achieving challenging performance targets. Skilled in tactfully resolving issues, ensuring employee and customer satisfaction through fast, accurate deliveries. Strong background in customer service, relationship building, data entry, telephone support, and records oversight, eager to leverage these dynamic skills in a Customer Service Administrator position within the technology sector.
Overview
7
7
years of professional experience
Work History
Manager
Soccer Central Indoor LLC
01.2024 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Established team priorities, maintained schedules and monitored performance.
Package Handler
FedEx
08.2022 - 01.2024
- Followed verbal and written instructions to properly move and ship products.
- Assembled, sealed, and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Used hand-held scanners and physical logs to accurately track item movements.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Part Time
Agricultural Worker
Coastal Range Vineyards
06.2018 - 08.2023
- Irrigated farm soil and performed repairs and routine maintenance on pipes and pumps.
- Operated and serviced farm machinery, implements and farm vehicles.
- Utilized and followed proper techniques for planting and harvesting to maximize crop growth.
- Working with different groups in order to maximize efficiency within the work assigned
- Observed and monitored weather conditions and pests, noting alarming trends and issues for discussion with supervisor.
- Coordinated with other laborers to provide efficient work flow and keep tasks prioritized.
- Loaded and unloaded vehicles with agricultural products and materials.
Farmers Market Seller
Urban Organics
05.2018 - 10.2021
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Utilized product knowledge to educate customers on features and benefits.
- Build a framework on how each product can be used within everyday meals.
- Developed and implemented customer service policies and procedures to apply best practices and establish quality standards.
- Summer Job
Education
Bachelor of Science - Mechanical Engineering
San Jose State University
Skills
- Ability to work with other
- Quantity calculations
- Problem solving within difficult situations
- Cross-functional teamwork
- Customer service
- Financial records oversight
- Schedule preparation
- Coaching and mentoring
- Decision-making
- Relationship building
Languages
English
Full Professional
Spanish
Native or Bilingual
Languages
English
Spanish
Languages
Excellent,5,Excellent,5
Personal Information
Title:
Languages
Excellent,5,Excellent,5
Timeline
Manager
Soccer Central Indoor LLC
01.2024 - Current
Package Handler
FedEx
08.2022 - 01.2024
Agricultural Worker
Coastal Range Vineyards
06.2018 - 08.2023
Farmers Market Seller
Urban Organics
05.2018 - 10.2021
Bachelor of Science - Mechanical Engineering
San Jose State University
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