Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Lok Tin Wong

Unionville,ON

Summary

A newcomer from Hong Kong with extensive experience in delivering exceptional customer service through attentive listening and providing tailored skincare product recommendations to clients that precisely address their individual needs. Fluent in Cantonese, Mandarin and English with advanced skills in product sales and presentation.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Researcher

DrSignal Biotechnology Co., Ltd.
03.2021 - 07.2023
  • Participated in the research and development of skincare products
  • Regularly manufactured our skincare and aseptic products
  • Outsourced mass productions to local manufacturers
  • Instructing my colleagues in both the production of our skincare products and the procedures for outsourcing mass production
  • Operated in accordance with SOP procedures for operational work
  • Participated in writing SOP procedures for operational work
  • Experienced in the usage of Auto-Clave, Laminar Flow Bench, Emulsion Homogenizer, Emulsion mixer, and basic lab equipment
  • Edited all product package information in compliance with Taiwan regulations
  • Capable of working independently or as part of a team without supervision


Counter Attendant

Clinique Laboratories, LLC
12.2016 - 09.2018
  • Assisted in stocking up products and ensured compliance with department store rules
  • Managed payments and storage room, with the ability to oversee the counter independently and collaborated with colleagues to serve customers
  • Provided instruction to customers regarding skincare benefits, product usage, and explanations of seasonal discounts

Education

Bachelor of Science - Cosmetic Science

Chia Nan University of Pharmacy & Science
Taiwan
06.2020

Associate of Science - Beauty and Personal Care product

Institute of Vocational Education
Chai Wan, Hong Kong Island
06.2018

Skills

  • Extensive knowledge in skin structure and cosmetic ingredients
  • Two years of professional experience in cosmetic research and development, and handcrafted skincare products
  • Fluent in Cantonese, Mandarin and English
  • Advanced skills in product sales and presentation
  • Proficient in collaborative teamwork as well as independent work

Languages

Cantonese
Native or Bilingual
Mandarin
Full Professional
English
Professional Working

Certification

  • Participated the Taiwan Cosmetic Industry Exchange Platform Seminar and Industry-Government-Academia Symposium, Hung Kuang University - 05/2019
  • Scored 910/990 in the English Listening and Reading Test, Test of English for International Communication - 08/2020
  • Completed the Cosmetic Formulation Engineer Advanced Training Course, Chia Nan University of Pharmacy & Science - 11/2020
  • Completed the Cosmetic Microbiological Testing Technician Practical Training Course, Chia Nan University of Pharmacy & Science - 12/2020
  • Completed the Product Information Files Education Training Course for Cosmetic Industry Professionals, Industrial Technology Research Institute - 05/2022

Timeline

Researcher

DrSignal Biotechnology Co., Ltd.
03.2021 - 07.2023

Counter Attendant

Clinique Laboratories, LLC
12.2016 - 09.2018

Bachelor of Science - Cosmetic Science

Chia Nan University of Pharmacy & Science

Associate of Science - Beauty and Personal Care product

Institute of Vocational Education
Lok Tin Wong