A newcomer from Hong Kong with extensive experience in delivering exceptional customer service through attentive listening and providing tailored skincare product recommendations to clients that precisely address their individual needs. Fluent in Cantonese, Mandarin and English with advanced skills in product sales and presentation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Researcher
DrSignal Biotechnology Co., Ltd.
03.2021 - 07.2023
Participated in the research and development of skincare products
Regularly manufactured our skincare and aseptic products
Outsourced mass productions to local manufacturers
Instructing my colleagues in both the production of our skincare products and the procedures for outsourcing mass production
Operated in accordance with SOP procedures for operational work
Participated in writing SOP procedures for operational work
Experienced in the usage of Auto-Clave, Laminar Flow Bench, Emulsion Homogenizer, Emulsion mixer, and basic lab equipment
Edited all product package information in compliance with Taiwan regulations
Capable of working independently or as part of a team without supervision
Counter Attendant
Clinique Laboratories, LLC
12.2016 - 09.2018
Assisted in stocking up products and ensured compliance with department store rules
Managed payments and storage room, with the ability to oversee the counter independently and collaborated with colleagues to serve customers
Provided instruction to customers regarding skincare benefits, product usage, and explanations of seasonal discounts
Education
Bachelor of Science - Cosmetic Science
Chia Nan University of Pharmacy & Science
Taiwan
06.2020
Associate of Science - Beauty and Personal Care product
Institute of Vocational Education
Chai Wan, Hong Kong Island
06.2018
Skills
Extensive knowledge in skin structure and cosmetic ingredients
Two years of professional experience in cosmetic research and development, and handcrafted skincare products
Fluent in Cantonese, Mandarin and English
Advanced skills in product sales and presentation
Proficient in collaborative teamwork as well as independent work
Languages
Cantonese
Native or Bilingual
Mandarin
Full Professional
English
Professional Working
Certification
Participated the Taiwan Cosmetic Industry Exchange Platform Seminar and Industry-Government-Academia Symposium, Hung Kuang University - 05/2019
Scored 910/990 in the English Listening and Reading Test, Test of English for International Communication - 08/2020
Completed the Cosmetic Formulation Engineer Advanced Training Course, Chia Nan University of Pharmacy & Science - 11/2020
Completed the Cosmetic Microbiological Testing Technician Practical Training Course, Chia Nan University of Pharmacy & Science - 12/2020
Completed the Product Information Files Education Training Course for Cosmetic Industry Professionals, Industrial Technology Research Institute - 05/2022
Timeline
Researcher
DrSignal Biotechnology Co., Ltd.
03.2021 - 07.2023
Counter Attendant
Clinique Laboratories, LLC
12.2016 - 09.2018
Bachelor of Science - Cosmetic Science
Chia Nan University of Pharmacy & Science
Associate of Science - Beauty and Personal Care product
Casual Lecturer at Department of Biotechnology, School of Biotechnology, Manipal International UniversityCasual Lecturer at Department of Biotechnology, School of Biotechnology, Manipal International University