Loïc Françoise
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
Trainee Barman
Preskil Island Resort
Mahebourg
05.2025 - Current
- Prepare cocktails, mocktails, and a variety of beverages.
- Manage the bar area, ensured cleanliness and organization of the bar area, following hygiene and safety standards.
- Welcome and advise customers with professionalism, ensuring high-quality service.
- Monitor and replenish stock: beverages, garnishes, and bar supplies.
- Learned mixology techniques and improved speed
- Cash handling and maintaining accurate records of sales.
- Work efficiently under pressure during peak hours while maintaining excellent customer satisfaction.
Concierge
Anantara Iko Mauritius Resort & Villas
Le Chaland, Blue Bay
01.2024 - 01.2025
- Delivered exceptional guest experiences with personalised service.
- Managed reservations, transportation, and activity bookings efficiently.
- Led and coordinated the concierge team to maintain high service standards.
- Provided tailored recommendations using strong local knowledge.
- Resolved guest concerns promptly to ensure satisfaction.
- Assisted international guests with multilingual communication.
- Worked closely with hotel departments to ensure seamless operations.
Education
Higher Certificate - Fitness - NQF Level 5
Exercise Teachers Academy
Diploma of College Studies -
Bhujoharry College
College Studies -
Loreto College Bambous Virieux
Skills
- Team leadership
- Proficient in POS systems ( cash register software)
- Proficient in microsoft online
- Relationship building
- Customer service
- Multitasking
- Adaptability
- Time management
- Team collaboration
- Attention to detail
Additional Information
- Passion for football, athleticism, boxe
- Playing the guitar
- Music
- Singing
Languages
French
Bilingual
English
Fluent
Creole
Mother Tongue
Timeline
Trainee Barman
Preskil Island Resort
05.2025 - Current
Concierge
Anantara Iko Mauritius Resort & Villas
01.2024 - 01.2025
Diploma of College Studies -
Bhujoharry College
College Studies -
Loreto College Bambous Virieux
Higher Certificate - Fitness - NQF Level 5
Exercise Teachers Academy