Lobna Alghalya
Summary
Retail professional with over 10 years of experience in high-demand operations and customer service. Expertise in inventory management and product presentation, leading to enhanced customer satisfaction. Proven adaptability and quick learning ability, ensuring efficient workflows in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Retail Merchandising Associate
Shopping Mall
10.2014 - 05.2016
- Optimized store layout design to facilitate smooth customer flow, enhancing overall shopping experience.
- Worked closely with managers, suppliers and buyers to stock retail locations.
- Conducted regular performance evaluations for team members, offering constructive feedback and coaching opportunities for continuous improvement.
- Established strong relationships with suppliers, fostering mutually beneficial partnerships for ongoing business success.
Clothing Sales
Associate
04.2006 - 08.2014
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- professional organization skill
Skills
- Merchandise presentation
- Multi-Lingual
- Time Management
- Customer Service
- Attention to Detail
- Merchandise planning
- Space Optimization
- Pricing strategy
- Stock control
Languages
- English
- Arabic
- Syriac/Assyrian
Availability
Full-time
Monday-Friday
Weekends
Timeline
Retail Merchandising Associate
Shopping Mall
10.2014 - 05.2016
Clothing Sales
Associate
04.2006 - 08.2014