Lobna Alghalya
Brampton,ON
Summary
With more than 10 years in retail, I’ve managed store operations, optimized product displays, and led teams in high-traffic environments. My experience spans from running a busy retail store in Iraq to handling inventory and customer service. I’m skilled at streamlining processes, boosting product visibility, and very experienced with costumer as well as managing a variety of different situations if needed. I believe I will be greatly suitable to demonstrate all those skills and experiences in Costco.
Overview
10
10
years of professional experience
Work History
Retail Merchandising Associate
Shopping Mall
10.2014 - 05.2016
- Optimized store layout design to facilitate smooth customer flow, enhancing overall shopping experience.
- Worked closely with managers, suppliers and buyers to stock retail locations.
- Conducted regular performance evaluations for team members, offering constructive feedback and coaching opportunities for continuous improvement.
- Established strong relationships with suppliers, fostering mutually beneficial partnerships for ongoing business success.
Retail Sales Manager
Retail Store
04.2006 - 08.2014
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- professional organization skill
Skills
- Merchandise presentation
- Multi-Lingual
- Time Management
- Customer Service
- Attention to Detail
- Merchandise planning
- Space Optimization
- Pricing strategy
- Stock control
Languages
- English
- Arabic
- Syriac/Assyrian
Availability
Full-time
Monday-Friday
Weekends
Open to discuss
Timeline
Retail Merchandising Associate
Shopping Mall
10.2014 - 05.2016
Retail Sales Manager
Retail Store
04.2006 - 08.2014
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