Lizzette Ramos
Arvin
Summary
Dynamic sales leader with proven success at VF Outdoor, driving team performance and enhancing customer satisfaction. Skilled in store operations and cash handling accuracy, I excel in training staff and fostering teamwork. Recognized for resolving customer issues promptly, I consistently achieve sales targets while maintaining high service standards.
Overview
3
3
years of professional experience
Work History
Sales Lead Keyholder
VF Outdoor
05.2024 - Current
- Led team in achieving daily sales targets through effective product demonstrations and customer engagement.
- Trained new staff on operational procedures and customer service protocols to enhance store performance.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Utilized point-of-sale systems to process transactions accurately and efficiently during peak hours.
- Opened and closed store three to four days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Fostered a positive shopping environment by addressing customer inquiries and resolving issues promptly.
Part Time Supervisor
SPARCC
05.2024 - 11.2024
- Monitored sales data and trends to identify opportunities for operational improvements and strategic initiatives.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Supervised daily store operations to ensure efficient workflow and customer satisfaction.
- Resolved customer inquiries and complaints promptly, maintaining high standards of service quality.
Sales Associate
VF Outdoor
10.2022 - 05.2024
- Processed transactions accurately, maintaining cash handling protocols and minimizing discrepancies.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained knowledge of product features and specifications to provide informed recommendations.
Education
Associate of Arts - History
Bakersfield College
Bakersfield, CA05-2024
High School Diploma -
Arvin High School
Arvin05-2019
Skills
- Store operations
- Strong leadership
- Customer service
- Cash handling accuracy
- Teamwork
- Time management
- Interpersonal skills
Timeline
Sales Lead Keyholder
VF Outdoor
05.2024 - Current
Part Time Supervisor
SPARCC
05.2024 - 11.2024
Sales Associate
VF Outdoor
10.2022 - 05.2024
Associate of Arts - History
Bakersfield College
High School Diploma -
Arvin High School
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