Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lizbeth Meza

Palm Desert

Summary

Dynamic retail sales executive with a proven track record at The Flower Company, excelling in customer engagement and account management. Skilled in cash handling and merchandise display, I fostered loyalty through exceptional service, resulting in increased repeat business.

Overview

18
18
years of professional experience

Work History

Retail Sales Executive

The Flower Company
12.2011 - Current
  • Engaged customers by providing product knowledge and recommendations for floral arrangements.
  • Processed transactions efficiently using point-of-sale systems to ensure accurate sales reporting.
  • Developed strong relationships with repeat customers, fostering loyalty and encouraging repeat business.
  • Increased customer satisfaction by resolving issues promptly and professionally.

Owner/Designer

The Flower Company
12.2011 - Current
  • Managed daily operations, ensuring efficient workflow and timely delivery of floral arrangements.
  • Developed and implemented marketing strategies to enhance brand visibility and attract new customers.
  • Oversaw inventory management, optimizing stock levels to reduce waste and improve profitability.
  • Trained staff on customer service best practices, fostering a positive shopping experience for clients.
  • Cultivated relationships with local suppliers to ensure quality sourcing of fresh flowers and materials.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Accounts Payable Clerk

Arrangements Floral & Party Designs
08.2007 - 10.2011
  • Processed vendor invoices and ensured timely payments in accordance with company policies
  • Reconciled accounts payable transactions to maintain accurate financial records
  • Utilized accounting software to track expenses and streamline financial reporting
  • Verified accuracy of billing statements and addressed any issues promptly
  • Maintained organized records of all invoices, receipts, and payment confirmations for audit purposes
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.

Accounts Receivable Clerk

Arrangements Floral & Party Designs
08.2007 - 10.2011
  • Processed and recorded customer payments accurately to maintain up-to-date accounts receivable records.
  • Coordinated with sales team to resolve payment discrepancies and ensure timely collections.
  • Managed invoicing for floral arrangements and event services, ensuring compliance with company policies.
  • Utilized accounting software to track outstanding invoices and generate financial reports regularly.
  • Communicated effectively with clients regarding overdue accounts, enhancing customer relationships through prompt follow-up.
  • Submitted cash and check deposits and generated cash receipts to record money received.

Education

Indio High School
Indio, CA
2007

Skills

  • Cash handling proficiency
  • Multitasking
  • Communication skills
  • Customer engagement
  • Customer service
  • Account management

Languages

Spanish
Full Professional

Timeline

Retail Sales Executive

The Flower Company
12.2011 - Current

Owner/Designer

The Flower Company
12.2011 - Current

Accounts Payable Clerk

Arrangements Floral & Party Designs
08.2007 - 10.2011

Accounts Receivable Clerk

Arrangements Floral & Party Designs
08.2007 - 10.2011

Indio High School

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Lizbeth Meza