Work History
Education
Summary
Skills
Timeline
TruckDriver
Liz Chepil

Liz Chepil

Maple Ridge,British Columbia

Work History

Landscaper

AAA Lawn & Garden
09.2021 - 12.2022
  • Maintained grounds by trimming, weeding, mowing lawns and other general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Cultivated and replanted trees and plants to maintain landscaping areas.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Removed debris and waste from outdoor areas.
  • Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.

Pet Counselor

Petland
03.2019 - 03.2020
  • Educated customers on proper pet nutrition, leading to healthier pets and increased sales of premium food products.
  • Resolved customer inquiries and issues promptly, fostering strong relationships and repeat business.
  • Developed comprehensive knowledge of diverse animal species, enabling accurate guidance on individual care requirements for clients.
  • Conducted thorough health checks on animals on a regular basis
  • Cleaned and sanitized cages and living areas daily to promote health and wellbeing.
  • Provided companionship and comfort to animals in need of extra love and attention.
  • Assisted with adoption process by providing customers with information about caring for different types of animals, helping customers to choose the right pet for their lifestyle, thus ensuring a successful adoption process.
  • Provided personalized pet care advice and recommendations based on the individual needs of each pet.
  • Monitored health of animals, documenting & reporting any issues, concerns, or changes

Brand Ambassador

Superdogs (PNE)
08.2015 - 09.2019
  • Represented the primary brand sponsor of the Superdogs Show at the PNE, 'President's Choice, Nutrition First' Created by the PC brand, this line of products contains a wide variety of dog food and treats formulated with different ingredients to better suit the specific dietary needs of individual dogs.
  • Increased brand awareness through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Asked targetted questions in order to gain an understanding of the different nutritional requirements, potential health concerns or dietary needs (such as arthritis or allergies) in order to offer customized product advice.
  • Communicated product information with confidence and educated consumers about product benefits
  • Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
  • Managed inventory levels at promotional events to ensure adequate product supply while minimizing waste or shortages.
  • Maintained clean, organized and professional work environment.
  • Educated customers on key product features and answered questions regarding product use.

Education

Associate Certificate - Marketing Management - Marketing Communications

BCIT
Burnaby, BC

Associate Certificate - Marketing Management - Public Relations

BCIT
Burnaby, BC

Associate Certificate - Foundations of Digital Marketing

BCIT
Burnaby, BC
10.2021 - 04.2023

Statement Of Completion - Social Media And Digital Marketing

BCIT
Burnaby, BC
10.2021 - 05.2022

Summary

In an age where the success of a business is directly reliant on customer satisfaction, it is often the smallest details that make the biggest differences to set one ahead of the crowd.

I am a Creative, outgoing, energetic people person with a vast range of customer service related experience. It is from this experience that I have gained the priceless knowledge to improvise and act swiftly to handle all kinds of customer related issues or situations that may arise. I am detail oriented and results driven, completing every task I take on the best of my ability and always striving for perfection.

Skills

  • Strong Work Ethic
  • Customer Service
  • Weather Tolerance
  • Attention to Detail
  • Creative Thinking
  • Cleaning procedures
  • Animal Behavior
  • Animal Nutrition
  • Company Procedure Adherence
  • Facility Maintenance
  • Canine health issues
  • Species-specific temperament knowledge
  • Aquatic Care
  • Animal Care
  • Problem-Solving
  • Honest and Dependable
  • Work Prioritization
  • Animal Observations
  • Information Collection and Recording

Timeline

Associate Certificate - Foundations of Digital Marketing

BCIT
10.2021 - 04.2023

Statement Of Completion - Social Media And Digital Marketing

BCIT
10.2021 - 05.2022

Landscaper

AAA Lawn & Garden
09.2021 - 12.2022

Pet Counselor

Petland
03.2019 - 03.2020

Brand Ambassador

Superdogs (PNE)
08.2015 - 09.2019

Associate Certificate - Marketing Management - Marketing Communications

BCIT

Associate Certificate - Marketing Management - Public Relations

BCIT
Liz Chepil