Liya Eyob Kibreab
Victoria,BC
Summary
Proven to enhance patient satisfaction and safety at ICMC General Hospital, I bring a blend of compassionate care and strict adherence to hygiene protocols. My background in healthcare and customer service, coupled with strong organizational and teamwork skills, positions me to thrive in fast-paced environments. Achieved notable improvements in patient care efficiency through meticulous record-keeping and proactive communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Health Care Assistant
ICMC General Hospital
02.2022 - 06.2024
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
Receptionist
Bole Health Community Center
04.2020 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Travel
11.2019 - 03.2020
Left the country to seek refuge asylum in Ethiopia
Nurse Assistant
Sembel Hospital
09.2018 - 10.2019
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
Education
Fine Arts
College of Business And Social Sciences
Adi Keyh Sub Zone07.2018
High School Diploma -
Warsaw Ykealo School And Military Service
Sawa, Eritrea07.2016
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Dependable and Responsible
- Organizational Skills
- Calm Under Pressure
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Languages
English
Professional Working
Tigrinya
Native or Bilingual
Amharic
Native or Bilingual
Certification
- [Area of certification] Training - [Timeframe]
Hobbes
Gardening, Reading,
Timeline
Health Care Assistant
ICMC General Hospital
02.2022 - 06.2024
Receptionist
Bole Health Community Center
04.2020 - 01.2022
Travel
11.2019 - 03.2020
Nurse Assistant
Sembel Hospital
09.2018 - 10.2019
Fine Arts
College of Business And Social Sciences
High School Diploma -
Warsaw Ykealo School And Military Service
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