Shienelle Bartolome
Vancouver,BC
Summary
Hardworking and passionate, job seeker with strong organizational skills. Seeking an entry-level Records & Information Management Assistant position. Ready to contribute abilities and help the team achieve company goals. Experience in managing information systems and ensuring data integrity. Keen understanding of the importance of maintaining accurate records and supporting operational efficiency. Expertise in database management, information retrieval, and data analysis enhances ability to excel in this role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Health Care Assistant
Well Being - Terraces
08.2018 - 01.2022
- Company Overview: Independent & Assisted Living - full-time
- Independent & Assisted Living - full time
- Supported needs of 34+ residents under assisted living.
Healthcare Support Worker
Vancouver Resources Society
09.2018 - 12.2020
- Company Overview: For Senior & People with Disabilities
- For Senior & People with Disabilities
- Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
- Demonstrated effective problem-solving abilities in addressing challenges encountered during routine care provision or emergency situations.
- Kept accurate records for client files and handled related paperwork.
- Developed trusting relationships with patients through empathetic listening skills, promoting open dialogue about concerns or questions related to their healthcare experience.
- Improved patient satisfaction scores by consistently providing timely, responsive care and addressing individual concerns proactively.
- Maintained clean, safe, and well-organized patient environment.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Ensured timely administration of medications and treatments as directed by medical professionals, promoting patient health and wellbeing.
Health Care Assistant
Love & Care
08.2020 - 12.2020
- Company Overview: Home Health Services
- Home Health Services
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
Education
Diploma - Healthcare Assistant
CDI College
Richmond, BC10-2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Verbal communication
Certification
- WHMIS
- Mental Health First Aide
- First Aide CPR
- Food Safe
- SPECO
- Assisted with Medication
Timeline
Health Care Assistant
Love & Care
08.2020 - 12.2020
Healthcare Support Worker
Vancouver Resources Society
09.2018 - 12.2020
Health Care Assistant
Well Being - Terraces
08.2018 - 01.2022
- WHMIS
- Mental Health First Aide
- First Aide CPR
- Food Safe
- SPECO
- Assisted with Medication
Diploma - Healthcare Assistant
CDI College
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