LIVIN NAYYAR
Brampton,ON
Summary
Knowledgeable and dedicated customer service professional with extensive experience in customer driven industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Security Officer
Scotiabank Corporate Office
Mississauga, ON
06.2019 - Current
- Monitored surveillance cameras and responded to suspicious activity.
- Performed first aid and CPR when necessary during emergency situations.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Monitored premises and recorded activity in daily officer reports.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Searched individuals and baggage for weapons and other prohibited items.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Sales Manager
Go Logistics
Oakville, ON
02.2018 - 05.2019
- Promoted safe work activities by conducting safety audits and attending company safety meetings.
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
- Conducted marketing research to develop growth strategies.
- Filled out customer orders, interacted with account holders and shipped sample products to customers.
- Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
- Analyzed invoices and projections to keep accurate, updated track of inventory.
Sales Executive
Radial Inc.
Mississauga, ON
10.2017 - 02.2018
- Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
- Answered customer questions, shared product knowledge and researched pricing and availability.
- Reviewed data regularly to identify trends in current customer buying.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Administered and described strategies for customer retention and account expansion to employees, developing solid long-term relationships.
Accounts Executive
Dayanand Medical College & Hospital
Ludhiana, Punjab
06.2014 - 05.2017
- Resolved employees concerns with friendly and knowledgeable service.
- Cultivated relationships with teammates to assist customers with inquiries or resolve problems.
- Updated accounts with recent information and process student payments.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Remained up-to-date on emerging industry and product standards and trends to reinvigorate accounts.
- Resolved customer complaints by offering creative solutions and incentives.
- De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.
Education
GED -
Lambton College of Applied Arts And Technology
Mississauga, ON04.2019
Masters in Commerce - Commerce
Arya College
India03.2013
Bachelors in Commerce - Commerce And Business Administration
Arya College
Ludhiana 03.2011
Skills
- Excellent People Skills
- Product and Service Sales
- Crisis Intervention Training
- Investigative Abilities
- Staff Management
- Electronic Surveillance
- Multitasking Strengths
- Guest Relations
Timeline
Security Officer
Scotiabank Corporate Office
06.2019 - Current
Sales Manager
Go Logistics
02.2018 - 05.2019
Sales Executive
Radial Inc.
10.2017 - 02.2018
Accounts Executive
Dayanand Medical College & Hospital
06.2014 - 05.2017
GED -
Lambton College of Applied Arts And Technology
Masters in Commerce - Commerce
Arya College
Bachelors in Commerce - Commerce And Business Administration
Arya College
Similar Profiles
LIVIN NAYYARLIVIN NAYYAR
Security Officer at Scotiabank Corporate OfficeSecurity Officer at Scotiabank Corporate Office
Anthony Charles NelsonAnthony Charles Nelson
PURCHASING/CUSTOMER SERVICE MANAGER at Sun Wholesale Supply/Pinch A Penny Corporate OfficePURCHASING/CUSTOMER SERVICE MANAGER at Sun Wholesale Supply/Pinch A Penny Corporate Office
MA ESPERANZA HARPOOLMA ESPERANZA HARPOOL
Sportsbook Customer Admin Support at Caesar's Digital Corporate OfficeSportsbook Customer Admin Support at Caesar's Digital Corporate Office
Upneet LubanaUpneet Lubana
Senior Fund Administrator, Hedge Funds at SS&C Technologies. IncSenior Fund Administrator, Hedge Funds at SS&C Technologies. Inc
Mayuri GourMayuri Gour
Integrated Solutions Documentation Engineer at KION GroupIntegrated Solutions Documentation Engineer at KION Group