Lise Menard
Val Caron,Ont
Summary
Dynamic Lead Hand at Chartwells Compass Group, recognized for enhancing workflow efficiency and boosting productivity through effective team training and mentoring. Skilled in inventory control and safety protocols, I foster a collaborative environment that prioritizes quality improvement and employee development, ensuring operational excellence and high customer satisfaction.
Overview
29
29
years of professional experience
Work History
Lead Hand
Chartwells Compass Group
01.1997 - 10.2025
- Assisted team members with daily tasks to enhance workflow efficiency
- Collaborated with colleagues to troubleshoot equipment issues and improve operations
- Followed instructions accurately to execute core tasks effectively
- Adapted quickly to changes in task requirements and operational demands
- Documented inventory levels and reported discrepancies to support stock management
- Boosted overall productivity by providing hands-on training and guidance to junior team members.
- Implemented quality control measures to ensure consistent product standards, leading to increased customer satisfaction.
- Ensured a safe work environment by adhering to safety protocols and conducting regular inspections.
- Maintained updated knowledge of company policies and trained employees on rules and procedures regularly.
- Adhered to industry safety protocols and enforced team member compliance.
- Established clear expectations for performance standards within the team encouraging accountability among all members.
- Managed inventory control, reducing waste and improving resource allocation.
- Mentored new hires through comprehensive training programs, fostering professional growth and building strong teams.
- Adapted quickly to changing priorities, ensuring seamless transitions between tasks without compromising deadlines or quality standards.
- Communicated with management and team members to resolve obstacles and complete [Type] projects.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Helped train new employees in safe practices and warehouse procedures.
- Maintained clean, orderly work environment free of hazards.
- Operated equipment while observing standard safety procedures.
- Assisted in receiving, stocking and distribution of merchandise.
- Operated various tools and equipment to support production processes
- Maintained cleanliness and organization of work area to ensure compliance standards
Education
Franco-Jeuness
Greater Sudbury, ONSkills
- Inventory control
- Team oversight
- Team member training
- Safety protocols
- Team coordination
- Workplace ethics
- Regulatory compliance
- Team member development
- Facility maintenance
- Safety procedures
- Task coordination
- Problem-solving
- Attention to detail
- Teamwork and collaboration
- Team motivation
- Cash handling
- People management
- Flexible schedule
- Coaching and mentoring
- Overseeing daily activities
- Safety
- Conflict resolution
- Employee training
- Quality improvement
- Safety processes and procedures
- Team supervision
- Staff training
- Mentoring
- Work planning
- Giving constructive feedback
- Evaluating employee work
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Lead Hand
Chartwells Compass Group
01.1997 - 10.2025
Franco-Jeuness