Dedicated retail professional with proven customer service skills. Experienced in visual merchandising and office administration. Committed to creating inviting shopping atmospheres and enhancing operational efficiency.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Fabricland
Lethbridge, Alberta
08.2025 - Current
Guided customers in selecting fabrics and sewing supplies, enhancing their project success.
Managed cash register operations, processing transactions and addressing customer inquiries.
Resolved customer complaints with professionalism and empathy, fostering a positive shopping experience.
Maintained organized store layout through strategic restocking and visually appealing merchandise displays.
Collaborated with team members to create an inviting shopping atmosphere for all customers.
Executed store promotions by arranging displays and signage effectively.
Maintained composure while applying problem-solving skills to resolve conflicts.
Retail Office Assistant
Fabric Fusion
Lethbridge, Alberta
06.2024 - 08.2025
Executed bookkeeping tasks, including bank statement reconciliation and journal entries, to ensure accurate financial records.
Tracked invoices and payments, ensuring accuracy in accounts receivable and payable processes.
Administered payroll for staff, ensuring timely compensation without discrepancies.
Developed and implemented comprehensive office policies to enhance operational efficiency.
Procured necessary supplies for the office to maintain operational efficiency. from vendors, verifying product receipt for quality assurance.
Fostered collaboration through effective communication among staff members.
Maintained positive staff communication to promote a collaborative work environment.