Committed and hardworking student with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Frosh Ambassador
University of Waterloo Student Council
09.2024 - Current
Developed and maintained extensive network of community contacts, leading to increased student participation in events.
Developed and implemented comprehensive social media outreach strategy, resulting in increased followers and visibility for events.
Cashier
Yogurty’s
03.2023 - 09.2023
Made various beverages for the customers
Performed cashier duties using the Point-of-Sale system (POS)
Responsible for inventory and back-end operations
Responsible for opening the store and training new employees
Created a positive customer service experience
Cashier
Treasure Hunt
07.2022 - 09.2022
Primarily responsible for carrying out cashier duties, such as processing and receiving payments
Completed cash reconciliation at the end of each shift to balance the register
Performed various duties in the store, including merchandising, and stocking
Responsible for sorting and cleaning the store
Dealt with difficult customers and de-escalated situations
Excellent customer service and time management skills
Volunteer
St. Joan Of Arc Catholic High School
10.2021 - 06.2024
Founded and served as the president of Arc Volunteers, a club focused on providing students with an opportunity to engage in philanthropic initiatives.
Helped raise funds for autism awareness via campaign for LuvMichael, an online organization focused on autism awareness
Took part in various initiatives such as making dog toys for the Humane Society and Christmas cards for health care workers.
Education
Honours Arts & Business - Economics - Co-op
University of Waterloo
Waterloo, Ontario
12.2028
Ontario Secondary School Diploma (OSSD) -
St. Joan of Arc Catholic Secondary School
Mississauga, Ontario
06.2024
Skills
Organizational skills
Effective communication
Multitasking
Computer skills
Microsoft Office
Presentation skills
Customer service
Cash handling
Attention to detail
Timeline
Frosh Ambassador
University of Waterloo Student Council
09.2024 - Current
Cashier
Yogurty’s
03.2023 - 09.2023
Cashier
Treasure Hunt
07.2022 - 09.2022
Volunteer
St. Joan Of Arc Catholic High School
10.2021 - 06.2024
Ontario Secondary School Diploma (OSSD) -
St. Joan of Arc Catholic Secondary School
Honours Arts & Business - Economics - Co-op
University of Waterloo
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