Summary
Overview
Work History
Education
Skills
Accomplishments
Professional Development
Timeline
Generic

Lisa Pierce

Kitchener,ON

Summary

Organized and dependable professional currently building experience and expertise in leading Ministry-mandated public health programs. Skilled in facilitating meetings and fostering collaboration among diverse stakeholders.

A dedicated former Paramedic committed to community service and an active PQRE community committee member with the Canadian Mental Health Association. Acknowledged for a proactive commitment to taking on additional responsibilities to fulfill team objectives, while demonstrating a proven track record in project management and enhancing program efficiency while ensuring compliance with public health standards.

Overview

18
18
years of professional experience

Work History

INFORMATION ASSISTANT

Region of Waterloo
11.2023 - Current
  • Coordination and management of vision screening mandates under Ministry of Health guidance
  • Compile and distribute more that 100 vision screening packages to schools, ensuring adherence to established timelines are met
  • Regularly monitor, maintain and update Excel spreadsheets daily to ensure optimal program efficiency
  • Proficient in stakeholder communication and reporting to ensure transparency and accountability
  • Systematically organize, maintain and update personal health information in Provincial and Regional databases ensuring strict compliance with PHIPA guidelines

PRIMARY CARE PARAMEDIC - IV Certified

Region of Waterloo
04.2007 - 11.2023
  • Use of critical decision making skills multiple times in dynamic situations; easily make appropriate transport decisions based on patient presentation
  • Efficient and concise documentation of confidential patient information under PHIPA
  • Compliance with all associated and relevant acts and regulations
  • Continuing Medical Education Programs: Attended training sessions to maintain certification licensure
  • Maintain existing knowledge by consistently reviewing CPER Base Hospital policies and procedures
  • Mentored new paramedics through hands-on training sessions, sharing knowledge of best practices in emergency medicine
  • Ensure safe work environment by adhering to safety guidelines during medical interventions and vehicle operation
  • F license; Findley's Defensive Driving

COVID 19 SWABBING TEAM MEMBER

Region of Waterloo
01.2021 - 12.2021
  • Mobile PCR test unit for symptomatic/asymptomatic individuals within the Region of Waterloo, following all PPE guidelines
  • Responsible for proper handling of 10 - 15 swabs daily; ensuring accuracy and confidentiality of patient information
  • Providing resources post swab regarding how to obtain results and self-isolation procedures
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.

Education

Bachelor of Arts - Psychology

Wilfrid Laurier University
Waterloo, ON

Graduate Certificate, Safety Fundamentals, Occupational Health and Safety Law and Ethics, Fire Protection and Prevention - Occupational Health And Safety

Fanshawe College of Applied Arts And Technology
London
12.2025

Diploma - Primary Care Paramedic

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
05.2007

Skills

    • Enthusiastic personality and interpersonal relations
    • Calm leadership
    • Meeting facilitation
    • Effective project management
      • Collaborate with community partners and stakeholders
      • Multitasking and prioritization
      • Information Management

Accomplishments

  • RESEARCHER AND CONTRIBUTOR, 2020-2022, Member of a working group for the development and implementation of peer support within Region of Waterloo Paramedic Services. Solicited information from Fire Departments and Paramedic Services within Ontario about current programs and innovative opportunities.
  • GUEST SPEAKER, 2019, Invited to facilitate an open discussion to reduce stigma and educate PTSD sufferers about access to resources and treatment. Openly shared my own journey through PTSD; attendees continue to reach out to me today for ongoing support.

Professional Development

  • COMMUNITY COMMITTEE MEMBER (2023-Present) Performance, Quality, Risk and Ethics Committee, Canadian Mental Health Association, Waterloo, Ontario
  • SUPERVISION CERTIFICATE (2021) University of Waterloo, Waterloo, Ontario
  • TRAUMA CERTIFICATE (2021) Wilfrid Laurier University, Waterloo, Ontario
  • ASIST - Suicide First Aid ICISF - Assisting Individuals in Crisis (2019)
  • Understanding Clients and Coworkers Myers Briggs (INFP) Is Management for Me? Building Interpersonal Relationships with Emotional Intelligence Courageous Conversations

Timeline

INFORMATION ASSISTANT

Region of Waterloo
11.2023 - Current

COVID 19 SWABBING TEAM MEMBER

Region of Waterloo
01.2021 - 12.2021

PRIMARY CARE PARAMEDIC - IV Certified

Region of Waterloo
04.2007 - 11.2023

Bachelor of Arts - Psychology

Wilfrid Laurier University

Graduate Certificate, Safety Fundamentals, Occupational Health and Safety Law and Ethics, Fire Protection and Prevention - Occupational Health And Safety

Fanshawe College of Applied Arts And Technology

Diploma - Primary Care Paramedic

Conestoga College Institute of Technology And Advanced Learning
Lisa Pierce