Lisa Miller
Guelph,ON
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
35
35
years of professional experience
Work History
Caregiver
Parents
06.2022 - 09.2024
- Assisted with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Supervisor / Cashier
Shoppers Drug Mart
10.1998 - 05.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
Veterinary Assistant
Don Mills Veterinary Clinic
02.1990 - 05.1998
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Education
High School Diploma -
Royal West Academy
Montreal06-1984
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Multitasking and Organization
- Relationship Building
- Flexible Schedule
- Pricing and shelf labeling
- Merchandising Techniques
- Product display
Languages
English
Native or Bilingual
Timeline
Caregiver
Parents
06.2022 - 09.2024
Supervisor / Cashier
Shoppers Drug Mart
10.1998 - 05.2022
Veterinary Assistant
Don Mills Veterinary Clinic
02.1990 - 05.1998
High School Diploma -
Royal West Academy
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