Lisa-Marie Digan
Vancouver,BC
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work History
Retail Sales Supervisor
Jimmy's Superstore
10.2017 - 10.2021
- Operating tills and collecting cash daily. Working after hours cashing up the tills after each workday to ensure there are no irregularities and arrive early the following morning to set up for a new workday
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
- Supported colleagues in their professional development through regular coaching sessions aimed at improving skills related to customer interaction.
Barmaid
the Lantern Pub
12.2015 - 10.2017
- Maximized bar sales by repeatedly checking on customers and offering refills or alternative drinks.
- Trained new team members on bar protocols and procedures, contributing to their successful integration into the team.
- Poured beer or wine and drinks quickly while collecting payment and operating cash register to deliver efficient service.
Sales Administrator
Athlone Optical
11.2011 - 11.2015
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services. Informed customers of promotions to increase sales productivity and volume.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.
- Boosted sales revenue by efficiently processing orders and coordinating with the sales team on customer requirements.
Education
FETAC Certificate level 5 - Tourism and Business
Moate Business College
Moate, Westmeath 09.2010 - 05.2011
Leaving and Junior Certificate -
Moate Community School
Moate, Westmeath 09.2003 - 06.2010
Skills
Clinic Administration
Effective Communication Techniques
Medical terminology expertise
Medical Office Software Proficiency
Organizational Skills Development
Attention to Detail Focus
Timeline
Retail Sales Supervisor
Jimmy's Superstore
10.2017 - 10.2021
Barmaid
the Lantern Pub
12.2015 - 10.2017
Sales Administrator
Athlone Optical
11.2011 - 11.2015
FETAC Certificate level 5 - Tourism and Business
Moate Business College
09.2010 - 05.2011
Leaving and Junior Certificate -
Moate Community School
09.2003 - 06.2010
Similar Profiles
Cassandra StewartCassandra Stewart
Server at Jimmy's Jazz & Blues ClubServer at Jimmy's Jazz & Blues Club
Zoe KuhmayerZoe Kuhmayer
Cashier at Top Jimmy'sCashier at Top Jimmy's
Kylee GeorgeKylee George
Server/Bartender at Jimmy's Jazz & Blues ClubServer/Bartender at Jimmy's Jazz & Blues Club