Amanda Benacquista
Woodbridge,ON
Summary
Self-motivated and goal-oriented individual who studied at the University of Toronto, with a focus on Human Geography, Environmental Geography and Sociology. Organized, friendly and highly reliable with strong communication and time management abilities.
Overview
8
8
years of professional experience
Work History
Front Desk, Medical Supervisor
OCC Eyecare
08.2023 - Current
- Managed and organized daily tasks for team members.
- Collaborated and engaged with senior management team to ensure efficiency and organization.
- Resolved patient conflicts, actively listening to concerns and finding appropriate middle ground.
- Trained new staff on correct procedures, compliance requirements, and clinical policies.
Front Desk, Medical Receptionist
OCC Eyecare
04.2022 - 08.2023
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Key Holder
Dollarama
01.2017 - 01.2021
- Promoted to position of key holder after one year for exceptional leadership skills
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising
- Oversaw store operations by reviewing equipment management, providing leadership, and training new staff members
- Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage
- Improved customer service by projecting a friendly and knowledgeable attitude.
Sales Associate
Dollarama
01.2016 - 01.2017
- Worked alongside retail representatives to boost sales by enhancing product presentations and assisting customers in the check-out process
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Education
Bachelor of Arts (Honours) - Human Geography
University of Toronto
Toronto, ON06.2021
Skills
- Time management
- Team Player
- First Aid and CPR certified
- Computer: Microsoft Word, Excel, PowerPoint
- Clinic Administration
- Patient Care
Timeline
Front Desk, Medical Supervisor
OCC Eyecare
08.2023 - Current
Front Desk, Medical Receptionist
OCC Eyecare
04.2022 - 08.2023
Key Holder
Dollarama
01.2017 - 01.2021
Sales Associate
Dollarama
01.2016 - 01.2017
Bachelor of Arts (Honours) - Human Geography
University of Toronto
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