Lisa Lachance-Hoffman
Coquitlam,BC
Summary
Over 9 years customer service experience
Overview
16
16
years of professional experience
Work History
Accounting Clerk
Remo Brands
Maple Ridge, BC
05.2021 - Current
- Accurately record and manage accounts payable, receivable and payroll through Sage 300 through organization and multitasking.
- Complete financial and expense reports monthly, providing insight into performance, operations and cash flow.
- Verify items billed against items ordered and reconcile differences through follow-up with vendor, purchasing or warehouse personnel.
- Responsible for monthly counts of over 300 inventory items, creating spreadsheets and analyzing variances.
Server / Bartender
White Spot
Langley, BC
10.2013 - 01.2016
- Consistently upsold products to increase sales numbers.
- Serviced both bar and tables simultaneously by multitasking and managing stress under pressure.
- Worked with hosts and kitchen staff as a team to ensure customers are provided superior food and service.
Barista
McBurney's Coffee And Tea House
Langley, BC
07.2008 - 11.2013
- Trained new staff by communicating extensive knowledge of how to prepare and sell 30 different food and drink products.
- Built and maintained professional relationships with customers by providing a positive experience through individualized service.
- Ensured accuracy of end of days' sales by calculating profits and maintaining the correct float amount for the proceeding day.
Price Change Administrator
Pricesmart Foods
Langley, BC
05.2007 - 11.2012
- Promoted to a more specialized department for exhibiting competency and excellent work ethic.
- Generated daily inventory and shipment reports, and organized and distributed to the appropriate departments.
- Updated merchandise pricing to match new promotional prices with a focus on speed and accuracy.
Education
Bachelors - Accounting
British Columbia Institute of Technology
Burnaby, BC12.2023
Diploma - Accounting
British Columbia Institute of Technology
Burnaby, BC04.2021
Skills
- Sage 50 & Sage 300
- Microsoft Word
- Excel
- PowerPoint
- Dynamics GP
- QuickBooks
- GAAP & IFRS
- Account Reconciliation
- Accounts Payable and Receivable
Timeline
Accounting Clerk
Remo Brands
05.2021 - Current
Server / Bartender
White Spot
10.2013 - 01.2016
Barista
McBurney's Coffee And Tea House
07.2008 - 11.2013
Price Change Administrator
Pricesmart Foods
05.2007 - 11.2012
Bachelors - Accounting
British Columbia Institute of Technology
Diploma - Accounting
British Columbia Institute of Technology