Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Guo

Oakville,Ontario

Summary

I am a person who loves challenges. I am always looking for ways to complete my tasks with higher quality.

  • 8 years of experience in elevator sales (ultimately becoming a Manager),
  • 6 years of experience in hotel sales (ultimately becoming a Customer Experience Officer),
  • 1.5 years of accounting experience (successfully reducing the overall company AR aging by 20-30 days).

Overview

17
17
years of professional experience

Work History

Accountant

Canada Garlic Import Corporation
Mississauga, ON
03.2023 - 05.2024
  • Account Receivable/Account Payable for 3 busy volume companies. I successfully accelerated the payment schedules for 52 clients by 20-30 days in this role.
  • Bank reconciliations.
  • Payroll file.
  • Financial Reports prepare.
  • Track customer value and maintain customer analysis reports.

Customer Experience Officer

Oak Hotel
Taiyuan, Shanxi
05.2015 - 08.2021

Oak Hotel is a local business renowned for its attention to detail in service.

I started off handling customer relationship management and conference sales, and later became the company's customer experience officer.

I focus on monitoring the activities of our competitors and regularly review the customer experience process, striving to create a seamless stay for our guests without any complaints.

Sales Supervisor

Otis Elevater Corporation
Taiyuan, Shanxi
07.2007 - 05.2015

Otis Elevator is a Fortune 500 company.

I began my career with this American company, starting as a sales representative. My primary focus was to achieve the company's sales targets.

After consistently ranking among the Top 100 sales representatives nationwide for three consecutive years, I was promoted to the position of sales supervisor. In this role, I was responsible for managing sales activities in the Shanxi market.

Education

Diploma - Business Accounting

Sheridan College
Mississauga, ON
04.2023

Tourium Management Degree - Business Management

Shanxi University
Taiyuan
07.2007

Skills

  • Focus on details and Organize=comfortable personality
  • Proficient in using office software, able to learn quickly about unfamiliar systems
  • I excel at identifying channels to reach customers
  • Stable mood and a strong sense of responsibility
  • Proficiency in two languages, English and Mandarin
  • G driver's license and own car

Timeline

Accountant

Canada Garlic Import Corporation
03.2023 - 05.2024

Customer Experience Officer

Oak Hotel
05.2015 - 08.2021

Sales Supervisor

Otis Elevater Corporation
07.2007 - 05.2015

Diploma - Business Accounting

Sheridan College

Tourium Management Degree - Business Management

Shanxi University
Lisa Guo