Lisa Dyer
Edmonton
Summary
Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.
Overview
14
14
years of professional experience
Work History
Claims Processing Clerk/Front Desk Receptionist
Quikcard Solutions
06.2019 - 08.2024
- Maintained accurate records and updated claim status regularly to facilitate smooth communication with clients.
- Collected and reviewed required documents for insurance claims/orders.
- Followed up with clients to ensure claims were processed correctly.
- Answered multi-line phone system and relayed messages to the appropriate person
- Performed administrative and clerkical task.
Server, Supervisor
The Rec Room
05.2016 - 05.2019
- Developed relationships with regular customers to enhance their dining experience.
- Maintained a clean and organized bar area. Participated in staff meetings to discuss strategies for increasing revenue, customer experience.
- Provided training to new staff members Collaborated with other bartenders and servers to ensure a smooth shift.
Server
Boston Pizza
02.2011 - 03.2015
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out opening, closing duties to keep the restaurant working efficiently.
- Handled food allergies Shared my knowledge of menu items and flavors.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Liverpool Regional High
Liverpool, NSSkills
- Effective Time Management
- Communication Skills
- Microsoft Office
- Eager to adept new skills
- Leadership Skills
- Ability to work in a team
- Customer Service
- Goal oriented
- Telephone etiquette
Languages
English
Timeline
Claims Processing Clerk/Front Desk Receptionist
Quikcard Solutions
06.2019 - 08.2024
Server, Supervisor
The Rec Room
05.2016 - 05.2019
Server
Boston Pizza
02.2011 - 03.2015
High School Diploma -
Liverpool Regional High
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