Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lisa Doepker

Delta,BC

Summary

Proven leader in event and program coordination, adept at multitasking and strategic planning, significantly enhanced community engagement through innovative projects at the City of Delta. Excelled in staff management and regulatory compliance, fostering strong relationships and achieving seamless project execution. Demonstrates exceptional decision-making and customer service skills, ensuring high-quality program delivery.

Overview

3
3
years of professional experience
1
1
Certification
1
1
year of post-secondary education

Work History

Recreation Program Coordinator (Special Events)

City of Delta
06.2024 - Current
  • Oversee Delta events - community, cultural and corporate events
  • Research, book and manage contracts with multiple contractors.
  • Ensure compliance with relevant regulations by staying current on industry trends and best practices in recreation, cultural and event management.
  • Recruit, onboard and evaluate staff performance regularly, providing constructive feedback.
  • Supervise staff members and volunteers, providing guidance and support to ensure consistent delivery of exceptional service.
  • Spearhead grant proposal submissions.
  • Work collaboratively with team members to execute successful projects within tight deadlines.
  • Manage budgets effectively.
  • Develop, plan and organize special events that attract new participants and increased community awareness.
  • Create risk management plans for events.
  • Work closely with Corporate Communications on marketing and promotions of events.

Cultural Services Coordinator

City of Delta
05.2022 - 05.2024
  • Oversaw public programming for three satellite sites.
  • Supervised full time, part time and auxiliary staff.
  • Led recruiting efforts by coordinating interviews and managed onboarded for new staff.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
  • Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
  • Streamlined administrative processes, allowing for more efficient use of resources and better support for project teams.
  • Coordinated logistics for large-scale events, significantly reducing setup times and eliminating scheduling conflicts.
  • Facilitated cultural grants.
  • Lead in developing community partnerships

Education

Bachelor of Arts - Communications

Simon Fraser University
Burnaby, BC

Supervisory Skills -

Leadership Essentials Supervisory Course
LGMA
10.2024 - 11.2025

Indigenous Studies - Indigenous Canada Certificate

University of Alberta
Alberta
09.2023 - 11.2023

Skills

  • Multitasking and organization
  • Customer service
  • Decision-making
  • Work Planning and Prioritization
  • Relationship building
  • Project coordination
  • Process improvement
  • Staff management
  • Strategic planning
  • Event coordination
  • Regulatory compliance
  • Best practices implementation

Certification

  • Professional Development Studies: Empowering Leadership, LGMA, 2024
  • Indigenous Canada Certificate – University of Alberta
  • OH&S Committee – Co-Chair 2019-2022
  • Conflict Resolution & Change Management Course
  • Various business writing courses/seminars taken for professional development

Timeline

Supervisory Skills -

Leadership Essentials Supervisory Course
10.2024 - 11.2025

Recreation Program Coordinator (Special Events)

City of Delta
06.2024 - Current

Indigenous Studies - Indigenous Canada Certificate

University of Alberta
09.2023 - 11.2023

Cultural Services Coordinator

City of Delta
05.2022 - 05.2024

Bachelor of Arts - Communications

Simon Fraser University

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Lisa Doepker