Lisa Cloud
Waywayseecappo
Summary
Experienced professional with a proven track record of delivering high-quality results through effective teamwork and adaptability. Exceptional skills in task management, problem-solving, and ensuring seamless operations. Recognized for reliability, a strong work ethic, and the ability to meet changing needs with a positive attitude. Committed to achieving goals and making valuable contributions to team success.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
32
32
years of professional experience
Work History
Reception, Case Aide, Family Enhancement Worker (Prevention), Intake Worker, CFS Worker
West Region Child & Family Services, Inc.
08.2012 - 12.2024
- Provided secretarial/clerical services to 5 School Board Members, office supervisors, co-workers and public while maintaining awareness of proper protocol and guidelines;
- Fielded inquiries and referred general public to correct department and staff;
- Provided general program information and assisted post-secondary students in completing forms for educational training assistance;
- Provided back-up support and vacation relief for other office staff;
- Development of an annual budget;
- Program planning and delivery;
- Scheduled meetings and booked appointments;
- Update and maintain client files, research and retrieval of data, destruction of confidential material;
- Compile various reports for Department Managers as requested;
- Advocate for children and families;
- Cultural competence – acknowledge and acceptance of different backgrounds and build relationships based on respect and trust;
Front Desk Agent
The Russell Inn Hotel & Conference Centre
12.2008 - 06.2012
Outbound Sales Representative
ACS Call Centre (Virtual Office)
01.2007 - 02.2008
Customer Service Representative
RxNorth.com
08.2004 - 12.2006
Weekend Coin Attendant/Cashier
Waywayseecappo Gaming Centre
01.2003 - 01.2004
Housekeeping
Gusdal Enterprises Ltd.
01.2001 - 01.2004
Youth Service Worker/Respite
Waywayseecappo Oshki-Ikwe Home
09.2003 - 10.2003
- Company Overview: West Region Child & Family Services, Inc
- West Region Child & Family Services, Inc
Administrative Clerk
Waywayseecappo School Board
04.1999 - 09.2001
Special Constable
Royal Canadian Mounted Police
06.1993 - 08.1994
Education
TCP (FDA) -
Emerit Tourism Training
05.2001
Computer Integration - Excel, MS Publisher and PowerPoint
Minnedosa Adult Learning Centre
Minnedosa, MB06.2008
Early Childhood Education -
Assiniboine Community College
Brandon, MB06.1994
High School Diploma -
Major Pratt School
Russell, MB01.1993
Skills
- Microsoft Office Proficiency
- Presentation Software Proficiency
- Proficient in MS Publisher
- Proficient in Excel
- Effective Communication Skills
- Clear Verbal Communication
- Effective Written Communication
- Informed Decision Making
- Effective Issue Resolution
- Detail-Oriented Task Management
- Project Planning
- Prioritizing Multiple Tasks
- Effective Team Collaboration
- Proficient in Computer Applications
- Online Research Skills
- Email Communication
- Accurate Data Entry
- Client Relations Management
- Transportation
- Relationship building
- Health and safety
- Professional boundaries
Other Employment
- Gusdal Enterprises Ltd., Wasagaming, MB, Housekeeping, 01/01/01, 12/31/04
- Waywayseecappo Gaming Centre, Waywayseecappo, MB, Weekend Coin Attendant/Cashier, 01/01/03, 12/31/04
- Waywayseecappo Oshki-Ikwe Home, Waywayseecappo, MB, Youth Service Worker/Respite, 09/01/03, 10/31/03
Timeline
Reception, Case Aide, Family Enhancement Worker (Prevention), Intake Worker, CFS Worker
West Region Child & Family Services, Inc.
08.2012 - 12.2024
Front Desk Agent
The Russell Inn Hotel & Conference Centre
12.2008 - 06.2012
Outbound Sales Representative
ACS Call Centre (Virtual Office)
01.2007 - 02.2008
Customer Service Representative
RxNorth.com
08.2004 - 12.2006
Youth Service Worker/Respite
Waywayseecappo Oshki-Ikwe Home
09.2003 - 10.2003
Weekend Coin Attendant/Cashier
Waywayseecappo Gaming Centre
01.2003 - 01.2004
Housekeeping
Gusdal Enterprises Ltd.
01.2001 - 01.2004
Administrative Clerk
Waywayseecappo School Board
04.1999 - 09.2001
Special Constable
Royal Canadian Mounted Police
06.1993 - 08.1994
Computer Integration - Excel, MS Publisher and PowerPoint
Minnedosa Adult Learning Centre
Early Childhood Education -
Assiniboine Community College
High School Diploma -
Major Pratt School
TCP (FDA) -
Emerit Tourism Training
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