Lipi Bajracharya
Kingston,ON
Summary
I am a committed and enthusiastic professional who is avidly looking for a position in a stimulating environment where I can contribute significantly. My motivation stems from the aspiration to consistently enhance my proficiency in the field of hospitality and service delivery. My objective is to make a valuable contribution to a vibrant team and achieve the highest levels of professional excellence through the provision of outstanding customer experiences and the cultivation of a welcoming atmosphere. I am enthusiastic about applying my dedication to excellence, meticulousness, and enthusiasm for service to a position that corresponds with my professional goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
09.2023 - Current
- Managed secure payment methods and minimized discrepancies.
- Prevented theft and fraud and ensured in-store security.
- Provided prompt customer assistance and addressed concerns.
- Adapted to a flexible schedule, I took extra shifts.
- Informed customers about promotions and highlighted sales.
- Handled cash transactions accurately and checked for fraud.
- Proactively opened registers to ease long lines.
- Supported operational improvements and collaborated with the team.
- Built customer relationships for repeat business.
- Operated the cash register with compliance.
- Assisted with self-checkout systems and resolved issues.
- Demonstrated strong communication and problem-solving skills.
Sales Associate/Customer Service Representative
Bhatbhateni Supermarket
09.2022 - 05.2023
- Prioritized customer assistance over routine tasks in-store.
- Kept updated on store sales, payment policies, and security standards.
- Assisted customers in locating products and checking inventory at other sites.
- Maintained composure in busy, high-stress situations.
- Professionally resolved conflicts, improving customer retention rates.
- Minimized customer wait times during peak hours, ensuring satisfaction.
- Maintained store organization and cleanliness for an inviting environment.
- Efficiently handled cash transactions while adhering to company policy,
- Educated clients on promotions and products using persuasive selling tactics.
- Conducted competitor analysis for pricing strategy adjustments.
- Built customer loyalty through excellent shopping experiences.
- Prepare merchandise for the sales floor by pricing or tagging.
Barista Trainee
Himalayan Java Coffee
02.2022 - 12.2022
- Cleaned daily: counters, machines, utensils, and seating areas.
- Collaborated to consistently exceed daily sales targets.
- Sanitize equipment and surfaces for germ prevention.
- Efficiently managed lines and crowds for quick service.
- Excelled Excelled at multitasking, handling simultaneous orders and interactions.
- Maintained espresso and coffee machines and addressed minor issues.
- Notifies management of supply shortages for inventory control.
- Adhered to health protocols, ensuring customer safety.
- Completed accurate daily cash audits for drawer balancing.
- Prepared specialty drinks (cappuccinos, lattes, and mochas) with precision.
- Adapted to customer requests, explained beverage preparation, and offered samples.
- Operated various equipment, including espresso machines, blenders, and coffee brewers.
Education
Diploma - Hospitality Management
St Lawrence College
Kingston, ON04.2025
High School Diploma -
White House Secondary College
Lalitpur, Nepal12.2021
Skills
- Inventory and Control
- Espresso Machine operations
- Equipment Maintenance
- Safety and sanitation
- Communication
- Teamwork and cooperation
- Time management
- Creative
- Multi-tasking
- Organization
- Cash Handling
- Product Knowledge
- Negotiation Skills
Certification
- Smart Serve (2023)
- Safe Check (2023)
- WHIMS (2023)
- Advanced Barista ( 2022)
Languages
English
Full Professional
Hindi
Professional Working
Nepali
Native or Bilingual
Timeline
Cashier
Walmart
09.2023 - Current
Sales Associate/Customer Service Representative
Bhatbhateni Supermarket
09.2022 - 05.2023
Barista Trainee
Himalayan Java Coffee
02.2022 - 12.2022
Diploma - Hospitality Management
St Lawrence College
High School Diploma -
White House Secondary College
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