Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Desiree Ramirez

Colton

Summary

Experienced parent managing a household of four children, demonstrating strong leadership and organizational skills. Committed to setting a positive example through daily actions and open communication. Proven ability to balance multiple responsibilities while fostering a nurturing environment.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Cashier

Vred Gas Station
02.2023 - 11.2023

Team Member

Target warehouse Center
06.2022 - 09.2022
  • Pick orders
  • Package
  • Use scanners
  • Housekeep surrounded area
  • Disinfect equipment used

Crew Member

Pilot Flying J
03.2022 - 08.2022
  • Welcomed all customers
  • Took customer orders
  • Ran the cash register
  • Prepared orders
  • Kept the store clean
  • Cleared tables
  • Labeled boxes
  • Communicated with vendors
  • Provided exceptional customer service

Cashier

Splash Carwash
01.2020 - 08.2020
  • Keep and maintain clean work establishment.
  • Opened establishment daily to ensure readiness for business.
  • Processed transactions and ensured accurate change distribution.
  • Initiated customer interactions with warmth.
  • Ensured optimal performance of vacuum vehicles.
  • Conducted meticulous vehicle cleaning and upkeep.
  • Answer phone take messages
  • Keep track of time cards
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Processed refunds and exchanges in accordance with company policy.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Learned duties for various positions and provided backup at key times.

Food Service Worker

Ontario Convention Center
02.2018 - 12.2019
  • Prep food
  • Serve food
  • Sanitize
  • Restock food
  • Greet customers
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Monitored food quality and freshness throughout day.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Observed diners to respond to additional requests and determine when meal completed.

Warehouse Worker

Saddle Creek Logistics
01.2016 - 06.2016
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 55 lbs.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Ensured high inventory accuracy through meticulous discrepancy resolution.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
  • Fostered culture of continuous improvement, suggesting process enhancements that were subsequently implemented.
  • Maintained clean, orderly work environment free of hazards.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assembled pallets and crates for secure transportation of materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Operated equipment while observing standard safety procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Managed warehouse operations and verified proper shipment procedures.

Warehouse Picker

N..r.i. Logistics
03.2015 - 07.2015
  • Utilized scanners to efficiently identify and monitor inventory in warehouse.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
  • Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
  • Improved order accuracy by diligently picking products according to pick lists and packing slips.
  • Operated pallet jacks to safely transport goods from warehouse to shipping area.
  • Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
  • Maintained high customer satisfaction with accurately picked orders that met or exceeded expectations.
  • Kept tidy and organized warehouse to comply with cleanliness standards.
  • Ensured accuracy of orders before shipment.
  • Streamlined order processing with the effective use of barcode scanners and warehouse management software.
  • Maintained clean and safe work environment.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept work areas neat, clean and free from debris.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Safely and securely loaded items to prevent damage during transport.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Optimized warehouse safety by managing debris removal and proper maintenance of tools and machinery.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Recorded daily activities for inventory control.

IHSS Care Provider

In Home Support Services (IHSS)
01.2009 - 04.2010
  • Provided compassionate daily care
  • Assisted client with mobility
  • Assisted with client's personal supervision
  • Transported client and clients to scheduled appointments
  • Assisted clients in running errands
  • Monitored medical data, such as Pill or medication intake
  • Monitored patient and client nutritional requirements
  • Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
  • Provided transportation and appointments management.
  • Provided transportation for clients to medical appointments, social events, and other necessary outings.
  • Ensured a safe and comfortable environment by maintaining a clean and organized living space.
  • Assisted clients with daily living activities, promoting independence and quality of life.
  • Assisted disabled clients to support independence and well-being.
  • Supported clients in managing personal finances, paying bills, and budgeting responsibly.
  • Provided mobility assistance such as walking and regular exercising.
  • Enhanced client well-being by providing compassionate care and support tailored to individual needs.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Facilitated communication between clients and their families to foster strong relationships and mutual understanding.
  • Promoted mental wellness by engaging clients in meaningful conversations and recreational activities suited to their interests.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Developed individual care plans for clients based on specific needs.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided compassionate and patient-focused care to cultivate well-being.

Receptionist

Alta Med Family Services
02.2006 - 11.2006
  • Welcomed visitors and customers with professionalism.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Enhanced visitor experience by providing detailed information and assistance as needed.
  • Strengthened vendor relationships through regular communication and timely coordination of services.
  • Reduced waiting times for visitors by implementing more efficient check-in process.
  • Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
  • Tracked important information in Software spreadsheets and ran reports or generated graphs using data.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Organized, maintained and updated information in computer databases.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.

Education

Some high school - General Ed.

Franklin D Roosevelt High School
East Los Angeles, CA

Skills

  • Food preparation and safety
  • Kitchen management
  • Cash handling and register
  • Purchasing and inventory control
  • Cleaning and sanitation
  • Pricing and merchandising
  • Microsoft Office proficiency
  • Leadership and team management
  • Food production and cooking
  • Logistics and organization
  • Sales and upselling strategies
  • Guest services and hospitality
  • Catering and banquet coordination
  • Administrative skills and detail orientation
  • Profit and loss management
  • Recruiting and staffing strategies
  • Food handling
  • Guest services
  • Cash handling
  • Serving
  • Retail sales
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Professionalism and courtesy
  • Cash register systems
  • Cash management
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Refunds and exchanges
  • Complex Problem-solving
  • Merchandise restocking
  • Cash drawer balancing
  • POS systems
  • Staff training
  • Refund handling
  • Guest inquiries
  • ID verification
  • Attention to detail
  • Inventory management
  • Inventory control
  • Retail merchandising
  • Drawer balancing
  • Point of sale operation
  • Purchase assistance
  • Reports and documents
  • Records maintenance
  • Merchandise exchange
  • Dependability and reliability
  • Hospitality and accommodation
  • Receipt handling
  • Transaction handling
  • Checkout monitoring
  • Problem-solving
  • Honest and dependable

Certification

  • Food Handler Certificationa April 2022 to April 2027
  • CDL February 2022 to February 2026

Languages

English - Expert
Spanish - Beginner

Timeline

Cashier

Vred Gas Station
02.2023 - 11.2023

Team Member

Target warehouse Center
06.2022 - 09.2022

Crew Member

Pilot Flying J
03.2022 - 08.2022

Cashier

Splash Carwash
01.2020 - 08.2020

Food Service Worker

Ontario Convention Center
02.2018 - 12.2019

Warehouse Worker

Saddle Creek Logistics
01.2016 - 06.2016

Warehouse Picker

N..r.i. Logistics
03.2015 - 07.2015

IHSS Care Provider

In Home Support Services (IHSS)
01.2009 - 04.2010

Receptionist

Alta Med Family Services
02.2006 - 11.2006

Some high school - General Ed.

Franklin D Roosevelt High School

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Desiree Ramirez