Hardworking and responsible employee with good organizational skills and customer service willing to take on added responsibilities to meet the team goals.
Overview
2
2
years of professional experience
Work History
Volunteer
Regina Open Door Society
11.2023 - Current
Provide interpretation services from English to Vietnamese or vice versa for settlement services, school settlement services, at clinic, ...
Successfully facilitated clear communication between non-English speaking clients and services providers/case workers, ensuring that clients fully understood important information and felt fully included in the service process.
Assistant Restaurant Manager
Tarragon Eatery
11.2023 - 05.2024
Supervised all areas of restaurant to keep it clean and well-maintained.
Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
Monitored restaurant operations and adjusted schedules to meet peak customer demand.
Worked closely with restaurant owner to develop and implement marketing initiatives.
Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
Restaurant Server
Opa! of Greece
12.2022 - 11.2023
Greeted new customers, discussed specials, and took drink orders.
Bussed and reset tables to keep dining room and work areas clean.
Stayed up-to-date on menu changes to help customers make food choices.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.