Linh Tran
Calgary,AB
Summary
Cheerful waiteress offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
2
2
years of professional experience
Work History
Restaurant Server
Pho Hoan Pasteur
09.2021 - 05.2023
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Restaurant Worker
Viet Lounge
03.2021 - 11.2022
- Monitored food quality and presentation to maintain high standards.
- Placed order items in bag for drive-thru window delivery with speed and accuracy.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Managed inventory and ordered food and supplies to maintain adequate stock.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Assisted in budget preparation and financial planning activities to maximize revenue generation opportunities while controlling costs effectively.
Education
Diploma - Hospitality And Tourism Management
SAIT
Calgary, AB05.2021
Skills
- Hospitality best practices
- Front-of-house display creation
- Memory retention
- Order Taking
- Food safety practices
- Beverage Preparation
- Alcohol Service
- Transactions and Cash Handling
- Menu Memorization
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Available
Weekdays : After 8pm
Weekends : After 6pm
Timeline
Restaurant Server
Pho Hoan Pasteur
09.2021 - 05.2023
Restaurant Worker
Viet Lounge
03.2021 - 11.2022
Diploma - Hospitality And Tourism Management
SAIT
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