Preferred Name
Summary
Overview
Work History
Education
Skills
Software
Certification
Affiliations
References
Work Preference
Work Availability
Interests
Languages
Timeline
Generic

Lindsey Anderson

Kitchener,ON

Preferred Name

Revna Anderson

Summary

Resourceful professional in hospitality management known for high productivity and efficient task completion. Skilled in operations management, customer service excellence, and staff training. Excel at communication, leadership, and problem-solving to enhance guest satisfaction and operational success.

Overview

8
8
years of professional experience

Work History

Guest Service Supervisor

Dundee Resort and Golf Club
Dundee, Nova Scotia
05.2023 - 10.2023
  • Recognized for outstanding performance and promoted to Guest Service Supervisor within two weeks.
  • Oversaw onboarding and training for new guest service agents, ensuring smooth team integration.
  • Coordinated with the Assistant General Manager to oversee and implement large-scale events, ensuring seamless execution.
  • Developed engaging advertisements and promotional content for resort events.
  • Collaborated with multiple departments to manage reservations, redesign menus, and enhance operational workflows.
  • Maintained a seamless experience in a high-volume environment, effectively resolving issues.
  • Developed strong client relationships through personalized interactions and consistent follow-ups.

Career Break

‎
06.2020 - 05.2023
  • I supported my family during a significant life transition, providing emotional and logistical assistance.
  • Relocated across the country during the COVID-19 pandemic to ensure family well-being.
  • Maintained adaptability, resilience, and strong organizational skills while navigating challenges during the pandemic.

Supervisor/Key Holder

Work Authority
Belleville, Ontario
05.2019 - 06.2020
  • Delivered superior management and client support in an active retail context, guaranteeing safety and adeptness amid COVID-19 challenges.
  • Utilized advanced POS technology for effective order handling and operational streamlining.
  • Executed opening and closing procedures with meticulous attention to detail, ensuring compliance and security.
  • Conducted stocking and merchandising operations, ensuring shelves were fully stocked and visually attractive to boost sales.
  • Delivered attentive service to foster strong client connections.
  • Partnered with first responders and military to deliver customized safety footwear solutions.
  • Ensured optimal product availability and minimized disruptions through effective inventory management practices.

Assistant Manager

Ewyn Weight Loss Studio
Belleville, Ontario
08.2017 - 09.2018
  • Supervised product ordering, inventory control, and receipt of deliveries.
  • Managed advertisements to attract business and engage clients.
  • Assessed and tailored guidance to meet individual client needs in nutrition and workouts.
  • Conducted comprehensive training sessions, ensuring new employees adhered to studio protocols.
  • Oversaw office security by handling opening and closing procedures.
  • Kept office clean and well-organized, promoting a professional atmosphere.

Ranger

Ministry of Natural Resources
Killarney, Ontario
05.2015 - 08.2016
  • Collaborated with Killarney Provincial Park to maintain tidiness of campgrounds and beaches.
  • Conducted portage missions in Killarney to improve cairn visibility during extended hiking trips for guests.
  • Maintained strong working relationships with more than 20 co-workers.
  • Tidied up highways and paths by clearing debris.
  • Conducted site stays for projects outside the park.
  • Assisted Manitoulin Streams in implementing fish habitat restoration.
  • Embarked on extensive hikes to assess the safety of trails.
  • Maintained consistent water and boat safety protocols during interior excursions.

Education

Ontario College Diploma - Fitness And Health Promotions

Loyalist College of Applied Arts And Technology
Belleville, None
04-2020

Ontario College Diploma - Recreation And Leisure Services

Loyalist College of Applied Arts And Technology
Belleville, None
04-2019

Skills

  • Exceptional communication
  • Team management
  • Sales and upselling
  • Delegation and supervision
  • Strong leadership
  • Multitasking proficiency
  • Customer service standards
  • Conflict management

Software

Maestro PMS

Microsoft Office Suite

Adobe Suite

Canva

Procreate

Certification

  • First Aid Certification - St John Ambulance

Affiliations

  • Canadian Red Cross

References

References available upon request.

Work Preference

Work Type

Full TimeContract Work

Work Location

HybridOn-SiteRemote

Important To Me

Work-life balanceWork from home optionCareer advancementFlexible work hours

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Travel and Cultural Exploration

Photography and Graphic Design

Languages

English
Native language

Timeline

Guest Service Supervisor

Dundee Resort and Golf Club
05.2023 - 10.2023

Career Break

‎
06.2020 - 05.2023

Supervisor/Key Holder

Work Authority
05.2019 - 06.2020

Assistant Manager

Ewyn Weight Loss Studio
08.2017 - 09.2018

Ranger

Ministry of Natural Resources
05.2015 - 08.2016

Ontario College Diploma - Fitness And Health Promotions

Loyalist College of Applied Arts And Technology

Ontario College Diploma - Recreation And Leisure Services

Loyalist College of Applied Arts And Technology

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