Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Volunteer Experience
Specialtraining
Timeline
Generic
Lindsey Deane

Lindsey Deane

Saskatoon,Canada

Summary

Adept at enhancing clinic operations and patient satisfaction, my extensive industry experience honed my laser operation expertise and interpersonal skills. I boosted business growth through strategic sales and patient rapport, demonstrating a commitment to professionalism and confidentiality. My background includes comprehensive skills in medical terminology and customer service, ensuring high-quality care and clinic efficiency.

Overview

24
24
years of professional experience

Work History

Cosmetic Laser Technician & Physician Assistant

Saskatoon Dermatology
Saskatoon, Saskatchewan
11.2020 - 11.2024

- Responsible for business growth, inventory, promoting sales of

products and services

- Manage patient follow-up calls

- Consult patients regarding procedures, products and fees

- Record confidential patient information and build patient rapport

- Assist with injectables such as Botox and Filler

- Treat patients for medical and cosmetic laser needs

- Liaise with vendor sales representatives to acquire product

information

- Physician Assistant for Dermatologist

- Patient history and MOA delegated duties

- Referrals Coordinator for clinic

- Record confidential patient information and build database

- Assist Dermatologist with injectables such as Botox and Filler

- Consult and treat patients for both medical and cosmetic laser

procedures, products and fees

- Patient follow-up calls

Clinic Manager & Cosmetic Laser Technician

Lifepath Medspa
Chestermere, AB
01.2016 - 01.2017
  • Responsible for business growth, inventory, promoting sales of products and services
  • Manage patient follow-up calls
  • Consult patients regarding procedures, products and fees
  • Record confidential patient information and build patient rapport
  • Assist with injectables such as Botox and Filler
  • Treat patients for medical and cosmetic laser needs
  • Hiring of staff and creating staff schedule
  • Liaise with vendor sales representatives to acquire product information

Cosmetic Laser Technician & Referrals Coordinator

Keystone Dermatology
Edmonton, AB
01.2015 - 01.2016
  • Physician Assistant for Dermatologist/Mohs Surgeon
  • Patient history and MOA delegated duties
  • Referrals Coordinator for clinic
  • Record confidential patient information and build database
  • Assist Dermatologist with injectables such as Botox and Filler
  • Consult and treat patients for both medical and cosmetic laser procedures, products and fees
  • Patient follow-up calls
  • Responsible for business growth, inventory, promoting sales of products and services

Sales Assistant

Allwest Commercial Furnishings
Edmonton, AB
01.2014 - 12.2014
  • Provide accurate and timely quotes for products and services
  • Determine availability, compatibility, supplier quotes, discounts, lead-time, quantities, brokerage and freight charges
  • Responsible for projects and furniture order fulfillment processes from order entry in Excel, acknowledgments, reading AutoCAD drawings, tracking all project dates and orders
  • Provide support for sales people, designers, project management, inventory, factory interface and all orders
  • Follow-up on and provide solutions to problems arising during customer furniture project activities
  • Maintain sales account database

Lead Customer Service Rep (City of Calgary Account)

McCrum's Office Furnishings
Calgary, AB
01.2010 - 12.2014
  • Responsible for the life cycle of all projects and furniture order fulfillment processes from receiving
  • Managing all purchase orders, acknowledgments, reading AutoCAD drawings, order entry in Team Design and 20/20 Worksheet
  • Tracking all project dates and orders, delivery and installation packages, deficiencies, invoicing, through to close out of orders
  • Provide support for sales person, designers, project management, inventory, factory interface and all orders
  • Provide key interface for City of Calgary, Calgary Fire and Police project representatives
  • Provide accurate and timely quotes for products and services
  • Determine availability, compatibility, supplier quotes, discounts, lead-time, quantities, brokerage and freight charges
  • Maintain account database, stock and demo program, stand catalog and all online orders

Executive Assistant & Customer Service Rep

Sapele Office Interiors Inc.
Calgary, AB
01.2007 - 12.2010
  • Provide support and follow-up for sales person and designers, project management, inventory, factory interface and all orders
  • Provide accurate and timely quotes for products and services
  • Determine availability, compatibility, supplier quotes, discounts, lead-time, quantities, brokerage and freight charges
  • Maintain account database, stock and demo program, stand catalog and all online orders

Cosmetic Laser Technician & Clinic Manager for Calgary Location

Midwest Cosmetic Laser Centre
, SK and AB
01.2001 - 12.2007
  • Assisted Physician with injectables such as Botox and Restylane
  • Treated patients for medical and cosmetic laser removal of hair, tattoos, moles and skin rejuvenation
  • Responsible for promotional sales of products and services
  • Liaise with vendor sales representatives to acquire product information
  • Trained in sales and administration of medical products and treatments, manage patient database and follow-up calls
  • Record confidential patient information and databases
  • Referral letters and prepare e-mails for sales representatives
  • Administration and reception duties
  • Consult patients on procedures, treatments, products and costs

Education

MEDICAL OFFICE ASSISTANT DIPLOMA -

McKay Career Training
Saskatoon, Saskatchewan
06.2020

GRADE 12 DIPLOMA -

Marion M. Graham Collegiate
Saskatoon, Saskatchewan
06.1997

Skills

  • Accuro components
  • Health Quest
  • Cleardent
  • Medical transcription
  • Reception
  • Appointment scheduling
  • Billing procedures
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Medical terminology
  • Anatomy
  • Physiology
  • Bandages
  • Dressings
  • Slings
  • Sterilization
  • Instrument recognition
  • Interpersonal relationships
  • Attention to detail
  • Independent work
  • Multitasking
  • Punctuality
  • Reliability
  • Hardworking
  • Professionalism
  • Laser operation expertise
  • Customer service
  • Laser safety protocols
  • Clinical staff assistance
  • Confidentiality

References

  • Chris Krueger, Manager, Vanity Empire Consulting, (780) 700-8115
  • Dr. Cecilia Siegling, Medical Doctor, (306) 373-0040
  • Kathy, Dermatology Clinic Manager, (306) 373-0040
  • Leisa Krauss, Personal Reference, Vanity Empire Consulting, (780) 318-4685

Hobbies and Interests

  • Yoga, meditation and wall climbing
  • Being active outdoors
  • Keen attention to detail and organization

Volunteer Experience

Classroom help, Chaperone on field trip, Lakeridge Elementary School - Kindergarten, 2018-2019, Saskatoon, Saskatchewan

Specialtraining

  • Theory and Practice of Electrocardiography (ECG), 06/20, Saskatchewan Cardiology Technologists Association
  • Emergency Cardiac Care Program Basic Life Support Level C Automated External Defibrillator (AED), 02/20
  • Red Cross Standard First Aid, 02/20
  • Human Relations Business Training and Success Strategies - Keys to Success, 11/19, McKay Career Training

Timeline

Cosmetic Laser Technician & Physician Assistant

Saskatoon Dermatology
11.2020 - 11.2024

Clinic Manager & Cosmetic Laser Technician

Lifepath Medspa
01.2016 - 01.2017

Cosmetic Laser Technician & Referrals Coordinator

Keystone Dermatology
01.2015 - 01.2016

Sales Assistant

Allwest Commercial Furnishings
01.2014 - 12.2014

Lead Customer Service Rep (City of Calgary Account)

McCrum's Office Furnishings
01.2010 - 12.2014

Executive Assistant & Customer Service Rep

Sapele Office Interiors Inc.
01.2007 - 12.2010

Cosmetic Laser Technician & Clinic Manager for Calgary Location

Midwest Cosmetic Laser Centre
01.2001 - 12.2007

MEDICAL OFFICE ASSISTANT DIPLOMA -

McKay Career Training

GRADE 12 DIPLOMA -

Marion M. Graham Collegiate
Lindsey Deane