Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lindsay Leney

Algonquin Highlands

Summary

I am an ambitious and motivated woman, wife, mother, and active member of the community with the capacity to initiate, gain insight, and problem-solve independently. I demonstrate technological proficiency and highly developed organizational, communication, and interpersonal skills, with the ability to cope with competing demands and multiple tasks in a fast-paced environment.


My objective is to join a local company where I can support business operations, customer relations, and analytic performance. I bring experience in customer service, sales effectiveness, and lead generation solutions, along with knowledge in accounting and finance principles, social media strategy, advertising management, and strategic partnerships.

I excel in roles that require clear communication, active listening, and customer-focused service; ensuring clients feel informed, supported, and valued throughout their experience.


My positive attitude, strong work ethic, and ability to work collaboratively within a team environment position me to contribute meaningfully to organizational growth, whether through business expansion initiatives, mentorship, training, or consulting.

Overview

15
15
years of professional experience

Work History

President

Collapsing Time Co.
03.2021 - Current
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Established a culture of accountability by setting clear expectations and holding individuals responsible for results.

President

Your Local HVAC Team Inc.
03.2017 - 01.2022
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Established new revenue streams by identifying market opportunities and launching innovative products or services.
  • Fostered strong relationships with industry partners to expand business opportunities.

Manager

Fastenal
05.2010 - 12.2014
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

GED -

NLP Master Practitioner
Vaughan, ON
02-2015

Associate of Science - 911 Emergency Telecommunications

Humber College
Toronto
06-2010

Skills

  • Leadership team building
  • Organizational leadership
  • Strategic planning
  • Operational excellence
  • Integrity and ethics
  • Employee relations
  • Operations management
  • Staff training

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

President

Collapsing Time Co.
03.2021 - Current

President

Your Local HVAC Team Inc.
03.2017 - 01.2022

Manager

Fastenal
05.2010 - 12.2014

GED -

NLP Master Practitioner

Associate of Science - 911 Emergency Telecommunications

Humber College
Lindsay Leney