Linda Shnaiderman
Vaughan,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills within the travel and tourism industry.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Richmond Hill Country Club
09.2022 - Current
- Greet all members with a bright attitude
- Properly communicate all updates and memos as needed
- Perform all administrative tasks as requested by department supervisors
- Book and monitor tennis court usage
- Bill lessons, guest fees and all other chargers
Office and Events Assistant
Marlowe's Restaurant and Wine Bar
06.2020 - 06.2022
- Supervised events from start to finish to ensure everything ran smoothly
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking
- Coordinated efficient set up and clean up for each event for quick facilities turnaround
- Resolved issues with service providers and inventory vendors, producing over 100 smooth events
- Staffed events by maintaining a roster of available personnel
Server
Haze Lounge
06.2019 - 06.2020
- Served guests in a fast paced environment and managed time for an optimal experience for each guest
- Negotiated and resolved customer concerns
- Compiled nightly sales numbers and profits as well as completing all accounting tasks
- Maintained cleanliness of the dinner room throughout the day
- Assisted other workers to achieve maximum efficiency during peak attendance times
Education
Diploma - Global Tourism And Hospitality Management
Seneca College of Applied Arts And Technology
North York, ON04.2021
Skills
- Microsoft Office proficient
- Critical thinking
- Service-orientation
- Documentation
- Time management
- Attention to detail
- Communication
- Budget planning and administration
- Promotional advertising
- Staff leadership
- Calm and professional under pressure
- Courteous with strong service mindset
Certification
- Smart Serve -2020
- THAI Travel Insurance Program - 2020
- Korea Travel Specialist - 2020
- CLIA State of Cruise Industry - 2020
Languages
- Fluent in English
- Conversational Russian
Additional Information
Available upon request
Timeline
Receptionist
Richmond Hill Country Club
09.2022 - Current
Office and Events Assistant
Marlowe's Restaurant and Wine Bar
06.2020 - 06.2022
Server
Haze Lounge
06.2019 - 06.2020
Diploma - Global Tourism And Hospitality Management
Seneca College of Applied Arts And Technology
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