Linda Rougaibi
Montreal,QC
Overview
15
15
years of professional experience
Work History
District Manager
Rodd & Gunn
03.2022 - 07.2023
- Supervised various locations, enforcing high-quality standards of operation.
- Conducted regular audits to ensure compliance with company policies and procedures.
- Facilitated professional development by promoting growth opportunities.
- Supervised implementation of training protocols for new sites.
- Created structured training initiatives to enhance managerial skills, boosting employee productivity.
- Executed product launches with efficient personnel training and inventory management.
Supervisor
Gouvernement Du Canada
01.2021 - 03.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Manager
Rachelle-Béry
01.2019 - 12.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
Manager in Training
American Eagle
10.2015 - 10.2018
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Assistant Manager
Swarovski
06.2012 - 09.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Assistant Manager
Magnolia Silver Jewellery
09.2008 - 05.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in budget preparation, ensuring alignment with financial goals.
Education
Assurance De Dommages , Expert En Sinistre -
Cégep De Trois-Rivières
Trois-Rivières, QCSecondaire 5 -
CEA Outremont
Montreal, QCSkills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training and coaching
- Policies and procedures
- Sales management
- Operations management
- Sales orientation
Languages
French
Native or Bilingual
English
Full Professional
Timeline
District Manager
Rodd & Gunn
03.2022 - 07.2023
Supervisor
Gouvernement Du Canada
01.2021 - 03.2022
Manager
Rachelle-Béry
01.2019 - 12.2020
Manager in Training
American Eagle
10.2015 - 10.2018
Assistant Manager
Swarovski
06.2012 - 09.2015
Assistant Manager
Magnolia Silver Jewellery
09.2008 - 05.2012
Assurance De Dommages , Expert En Sinistre -
Cégep De Trois-Rivières
Secondaire 5 -
CEA Outremont