Linda Olvera
San Bernardino
Summary
Focused on boosting customer satisfaction and service quality. Proven multi-tasking abilities and strong problem-solving skills, adept at managing records and providing exceptional customer assistance. Committed to creating positive experiences for patients and staff alike. Basic-level skill in Microsoft Excel and Word.
Overview
4
4
years of professional experience
Work History
Retail Worker
Warehouse
12.2024 - Current
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Dental Assistant
Dentist Office
04.2024 - 12.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Patient Care Coordintor
Coram Home Infusion
02.2021 - 03.2024
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Verified patients' insurance and payment methods during admissions or check-in processes.
Education
High School Diploma -
Cajon High School
San Bernardino, CASkills
- Multi-tasking abilities
- Microsoft Office: Word & Excel
- Maintaining records and filing
- Medical terminology
- Customer assistance
- Problem solving
Timeline
Retail Worker
Warehouse
12.2024 - Current
Dental Assistant
Dentist Office
04.2024 - 12.2024
Patient Care Coordintor
Coram Home Infusion
02.2021 - 03.2024
High School Diploma -
Cajon High School
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