Blaze Scott
Edmonton,Canada
Summary
Diligent and adaptable, with multidisciplinary experience, a robust background in retail supervision, Service and hospitality, excelling at team leadership and professionalism. Successfully managed store operations and enhanced customer satisfaction through strategic marketing/communication and staff training. Demonstrated proficiency in conflict resolution and problem solving. Track record of fostering productive, trusting team environments and implementing effective inventory control measures.
Overview
4
4
years of professional experience
Work History
Retail Supervisor
Classic Gardens
04.2024 - 11.2025
- - Managed daily business operations, processed payments via POS, coordinated inventory through spreadsheets, and communicating with shipping/receiving.
- - Oversaw business communications, including phone calls, emails, and invoices, radio broadcasts, and more.
- - Cared for multiple greenhouses containing a variety of annual, perennial and tropical plants.
- - Cultivated and maintained the health of a large volume of diverse plants across multiple greenhouses through systematic watering, reporting, and pest management.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- - Assisted and educated the general public with new housing landscaping development guidelines, educating how to properly transplant plants, lifting heavy objects, loading/unloading shipments and deliveries.
- Supervised daily operations, ensuring efficient workflow and high customer satisfaction.
- - Conduct family oriented classes teaching art and gardening skills
- Analyzed sales data to identify trends and adjust merchandising accordingly.
- Trained and mentored team members on product knowledge and sales strategies.
Server/Bartender
Red Lobster
02.2025 - 04.2025
- - Oversaw all front-of-house operations for a 22-seat bar independently, managed phones, arranged Reservations, packed delivery and Takeout orders, received and handled shipments of fresh stock, beverages and liquor. Made appetizers and cocktails, served food from multiple kitchens, bussed tables and reset places
- - Updated specials and managed business social media accounts to improve sales
- - Maintained clear and effective communication to a diverse range of clientele, crossing language barriers and upselling seasonal specials, communicated with sister location
Server/Bartender/Cook
Velvet Olive
11.2022 - 05.2023
- - Took orders at the bar, mixed cocktails and prepared sealed spirits, hosted live music and took door charge, opened and closed the bar.
- - Managed inventory for both the bar and kitchen, liaising directly with the owner to place accurate supply orders.
- - Executed multiple roles seamlessly, from taking food and drink orders to preparing cocktails and meals in a separated kitchen.
- - Supported other business functions by assisting in the sale of local art and charcuterie and collecting door charges for live music and comedy events, working directly to help talent set up and sound check.
Server, Bartender, Line Cook
Taco Loft
03.2022 - 11.2022
- Prepared food and drinks simultaneously, kept workstations clean and managed high volume of tickets quickly and efficiently for extended periods of time
- Did prep work for bar and kitchen, restocked, took reservations and sat guests in a maximum capacity environment.
- Upsold special menu items and features to enhance the dining experience, as well as help the achieve all-time sales records.
- Assisted the sister ice cream shop downstairs when needed
- Collaborated with staff to streamline service during peak hours.
- Oversaw opening and closing procedures, ensuring high standards of cleanliness throughout the restaurant in a timely manner.
Host, Server, Caterer
West Lake Grill
06.2021 - 02.2022
- Provided exceptional customer service in fast-paced dining environment, ensuring guest satisfaction and repeat visits.
- Managed food and beverage orders accurately, maintaining high standards of quality and presentation.
- Collaborated with kitchen staff to ensure timely delivery of meals and efficient service flow.
- Conducted regular checks on cleanliness standards throughout dining area to uphold health regulations, and to ensure aesthetic perfection.
- Coordinated event logistics, ensuring seamless execution of catering services for diverse client needs.
- Picked fresh farm vegetables to be used in the seasonal and local restaurant menu
- Adapted quickly to last-minute changes in guest counts or dietary restrictions, meat temperatures and other special requests, ensuring smooth execution of events despite challenges.
Education
High School Diploma -
Notre Dame High School
Red Deer, AB06-2022
Proserve/Foodsafe -
Online
Fine Art Certificate -
Artribute Art School
Red Deer, AB01.2022
Bachelor of Arts - Video Game Programming And Design
Northern Alberta Institute of Technology
Edmonton04-2028
Skills
- Detail oriented
- Cleanliness
- Patience
- Communication
- Problem solving
- Cooperative
- Multidisciplinary Artist
- Customer service
- Inventory management
- Sales analysis
- Time management
- Multi-tasking abilities
Languages
English
Native or Bilingual
Interests
- DIY and Crafts, Drawing and Painting
- Playing music and particpating in local live productions, enhancing my social skills in unfamiliar contexts
- Learning new cooking techniques and expanding my culinary skills
- Growing herbs, vegetables, or fruits in home gardens
- I enjoy creating large scope art projects which helps me develop my problem solving and attention to detail
- I love biking and working on my bike Making and planning trips has helped me learn a lot about myself and the world
Timeline
Server/Bartender
Red Lobster
02.2025 - 04.2025
Retail Supervisor
Classic Gardens
04.2024 - 11.2025
Server/Bartender/Cook
Velvet Olive
11.2022 - 05.2023
Server, Bartender, Line Cook
Taco Loft
03.2022 - 11.2022
Host, Server, Caterer
West Lake Grill
06.2021 - 02.2022
High School Diploma -
Notre Dame High School
Proserve/Foodsafe -
Online
Fine Art Certificate -
Artribute Art School
Bachelor of Arts - Video Game Programming And Design
Northern Alberta Institute of Technology