Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
Timeline
Generic

Linda Ogunbor

Windsor,Canada

Summary

A Passionate,dedicated and well organized, detailed individual with strong values and ethics. Who is able to multitask and learn,working with people in a variety of employment settings. . Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Clerk position. Ready to help team achieve company goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Label Associate

Tilray-Aphria Medical Cannabis
05.2024 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Played n integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
  • Managed efficient cash register operations.

Manufacturing /Production Line Associate

Aphria-Tilray Medical Cannabis
01.2020 - 04.2024
  • Packaging of dried and processed cannabis products safely
  • Performing production/Records documentations procedures on other specific areas such as
  • Pre-Roll Manufacturing
  • Kief Packaging / V.Mini
  • Hash Packaging
  • Medical Hand Bottling
  • Machines Handling:Autocone
  • Made sure that products were produced on time and are of good quality.
  • Inspected products and machines to maintain quality and efficiency.
  • Read worker logs, product processing sheets or specification sheets to verify records adhered to quality assurance specifications.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Reviewed production schedules and streamlined processes.
  • Participated in continuous improvement initiatives, driving increased efficiency and cost savings within the reagent manufacturing department.
  • Contributed to the successful completion of customer orders by consistently meeting deadlines and maintaining high levels of product quality.

Production Associate/Quality Inspector

Ground Effects Ltd
04.2019 - 12.2019
  • Checking the quality of parts during production
  • Inspecting, Testing and Measuring materials
  • Recoat and working in the assembly line
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.
  • Contributed to the achievement of safety goals, promoting workplace safety through training sessions and regular equipment maintenance checks.

Cashier/Sales Associate

Dollar Tree
02.2019 - 02.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Food Server Supervisor

Bamboo Eateries Chinese Restaurant
01.2013 - 12.2018
  • Preparation of timetables, work schedules, cleaning schedules
  • Coordination of employees and implementing safety standards and operations
  • Assisting with the preparation of and the serving of all meals and beverages to customers
  • Ensuring the kitchen and services, areas are clean and tidy
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.

Customer Call Representative

Eco net wireless service
01.2010 - 12.2013
  • Setting up processes for any trouble shooting for customers/clients
  • Answered inbound customer service calls to assist with questions, concerns or problems.
  • Maintained up-to-date knowledge of products, services, and policies to provide accurate information to customers during calls.
  • Delivered exceptional customer experiences while adhering to strict compliance guidelines set forth by the organization.
  • Boosted sales revenue through upselling relevant products and services based on customers'' needs during interactions.
  • Maintained contact with customers to request referrals.
  • Evaluated customer relationships to streamline operational efficiencies resulting in highest quality of service.

Operating Ocer/Cashier

Zenith Bank
01.2009 - 12.2010
  • Planning and managing products inventories
  • Tracking operational costs towards maintaining profit -margins
  • Reconciling the Profit and loss accounts
  • Preparation of balance Sheets

Havillah Trend Technologies
01.2008 - 12.2009
  • Made and received online orders
  • Develop relationships with vendors, suppliers and producers
  • Answered inbound calls and assisted customers with account management issues

Sales Manager

Davida Fittings Boutique/Barber-Beauty Makeover
01.2007 - 12.2008
  • Bookkeeping/Accounting
  • Supervised 10 cashiers and customer service representatives
  • Held full management accountability for market execution, merchandising standards compliance, sales, operational expenses, and profit and loss

Education

Bachelor's Degree - Accounting

University of Benin
Nigeria
01.2007

Skills

  • Leadership Qualities
  • Accountability record and file Management
  • Attention to Detail
  • Computer Skills competencies (record keeping and documentation)
  • Customer Service
  • Multitasking
  • Team Cooperation
  • Attention to details ( Reliable and Responsible)
  • Organization
  • Inventory and Stocking
  • Strong Communication and Interpersonal Skills
  • Work Ethics
  • Time Management
  • MS Office /Data Entry

Certification

  • Food Handling Certification, 2018
  • Computer Training Course, 2018

Volunteer Experience

Team Member for Safety and Health Committee, Matthew House, 01/01/18, Present, Assist refugees with settlement needs in Windsor., Develop strategies to increase efficiency in settling newcomer.

Languages

English
Full Professional

Timeline

Label Associate

Tilray-Aphria Medical Cannabis
05.2024 - Current

Manufacturing /Production Line Associate

Aphria-Tilray Medical Cannabis
01.2020 - 04.2024

Production Associate/Quality Inspector

Ground Effects Ltd
04.2019 - 12.2019

Cashier/Sales Associate

Dollar Tree
02.2019 - 02.2019

Food Server Supervisor

Bamboo Eateries Chinese Restaurant
01.2013 - 12.2018

Customer Call Representative

Eco net wireless service
01.2010 - 12.2013

Operating Ocer/Cashier

Zenith Bank
01.2009 - 12.2010

Havillah Trend Technologies
01.2008 - 12.2009

Sales Manager

Davida Fittings Boutique/Barber-Beauty Makeover
01.2007 - 12.2008

Bachelor's Degree - Accounting

University of Benin

Similar Profiles

CREATE PROFILE
Linda Ogunbor