Linda Chinwe Udu
TNG Neighborhood
Toronto,ON
2
years of professional experience
Case Manager Mental Health And Addiction candidate with a foundation in social service work, client-centered support, client needs assessment, and accurate documentation. Brings calm active listening, conflict resolution, and careful data collection to client interactions while supporting families and individuals facing mental health needs. Adds strength in coordinating community resources, maintaining dignity, and reporting changes clearly to care teams.
Work History
Social service worker placement
1 Year 11 Months- Assess client needs: Evaluate clients' situations, strengths, challenges, and support networks to set actionable goals.
- Resource coordination: Connect clients with essential community programs, government assistance, housing, healthcare, and food stamps.
Education
Social Service Worker Diploma
- Lord Dufferin JR and SR Public School (Student Placement)
- January 2025 - April 2025
Personal Support Worker (PSW)
- Supported clients daily through personal care, companionship, and safety monitoring.
- Assisted with bathing, grooming, dressing, toileting, and exercise to maintain client hygiene and mobility.
- Reported changes in client condition promptly to support ongoing care coordination and timely response.
- Provided constant companionship and general supervision to help elderly clients maintain quality of life.
- Applied daily living support while adapting quickly to changing routines and care needs.
- Used active listening and calm conflict resolution to support upset clients and maintain respectful interactions.
Skills
Personal care assistance
Client observation
Mobility assistance
Daily living support
Companionship support
Incident reporting
Care documentation
Client safety monitoring
Confidentiality practices
Client hygiene support
Medication administration
Dementia care
Community resource referral
Trauma-informed care
Case note writing
Boundary setting
Crisis intervention
Timeline
Social service worker placement
TNG Neighborhood
04.2024 - 03.2026Read More
Seneca College
Social Service Worker Diploma
Read More
Spectrum Health Care
Personal Support Worker (PSW)
Read More