Lina Benabdellah
Ottawa,ON
Summary
- Second-year student in the Bachelor of Commerce program specializing in international management.
- Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths.
- Welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
- Proficiency in information systems, in particular the use of PowerPoint and Microsoft Excel
- Strong ability to make decisions in the interest of the company and customers.
- Speaking four languages: French English and Arabic fluently and a bit of Tamazight
Overview
1
1
year of professional experience
Work History
Cashier /Customer Service Representative
Harvey's
03.2023 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Retail Sales Associate
Rafinity
06.2022 - 08.2022
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Commerce - International Management
University of Ottawa
01.2026
High School Diploma -
René Descartes High School
Morocco, Rabat07.2021
Skills
- Punctuality
- Persuasive Selling
- Teamwork
- Conflict management
- Interpersonal skills
- Initiative
- Reliability
- Attention to Detail
- Customer Assistance
Timeline
Cashier /Customer Service Representative
Harvey's
03.2023 - Current
Retail Sales Associate
Rafinity
06.2022 - 08.2022
Bachelor of Commerce - International Management
University of Ottawa
High School Diploma -
René Descartes High School
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