Lina Aweau
Carlsbad
Summary
Dynamic professional with a strong background in staff management and customer service at Chuze Fitness. Proven ability to optimize processes and enhance team performance through effective training and onboarding. Skilled in inventory management and facility maintenance, ensuring operational efficiency and high member satisfaction. Committed to fostering a collaborative work environment.
Overview
8
8
years of professional experience
Work History
Lead 2
Chuze Fitness
Encinitas
11.2024 - Current
- Assisted with hiring, onboarding, and training of new team members, providing ongoing feedback to enhance performance and support development.
- Managed inventory ordering and supply levels through NetSuite to maintain operational efficiency.
- Tracked and followed up on facility maintenance and repair requests through OpenWrench to ensure timely resolution.
Teacher of English
Dongdaemun Poly
02.2024 - 11.2024
- Taught foundational English skills in reading, writing, speaking, spelling, and grammar through structured lesson plans and organized instructional materials, fostering student engagement and comprehension.
- Developed curated reading lists and multimedia resources to enhance language instruction and cultural context, ensuring materials remained accurate, organized, and accessible for diverse learners.
Assistant Manager
Chuze Fitness
Encinitas
11.2021 - 01.2024
- Managed inventory tracking and supply ordering to ensure adequate stock levels and uninterrupted daily operations.
- On boarded and trained new staff on company procedures, workplace policies, and service standards, supporting consistent performance and compliance.
- Address member concerns and resolve issues professionally to maintain high satisfaction and retention
Supervisor
Coffee Bean & Tea Leaf
San Diego
10.2018 - 11.2020
- Trained and coached new team members on drink preparation, food safety, and customer service, reducing on boarding time and errors
- Assisted management with scheduling, shift coverage, and performance feedback
- Tracked inventory levels and supported product ordering to ensure consistent stock availability
Education
Bachelor of Arts - Psychology
San Diego State University
01-2023
Skills
- Customer Service Mindset
- Staff Management
- Employee Training
- Communication & Coordination
- Organization & Time Management
- Inventory Management
- Facility Maintenance
- Team Collaboration
- Training & Onboarding
- Process & Workflow Optimization
- Compliance & Safety Oversight
Languages
English
Timeline
Lead 2
Chuze Fitness
11.2024 - Current
Teacher of English
Dongdaemun Poly
02.2024 - 11.2024
Assistant Manager
Chuze Fitness
11.2021 - 01.2024
Supervisor
Coffee Bean & Tea Leaf
10.2018 - 11.2020
Bachelor of Arts - Psychology
San Diego State University